Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Problem #13: Balanced Scorecard
a. List the four areas of a balanced scorecard. Describe each area clearly and concisely.
b. Define a KPI
c. Pick a real-world company and give an example of a KPI for each balanced scorecard area for that company.
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