A personnel psychologist scripted a set of questions to askall applicants for a job opening. She then trained the firm’sinterviewers to ask only these questions, to take notes, andto rate applicants’ responses. This technique is known asa(n)a. structured interview.b. unstructured interview.c. performance appraisal checklist.d. behavior rating scale.

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter9: Managing Human Resources And Diversity
Section: Chapter Questions
Problem 4AL
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A personnel psychologist scripted a set of questions to ask
all applicants for a job opening. She then trained the firm’s
interviewers to ask only these questions, to take notes, and
to rate applicants’ responses. This technique is known as
a(n)
a. structured interview.
b. unstructured interview.
c. performance appraisal checklist.
d. behavior rating scale.

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