29. professional services typically require A. High levels of capacity intensity Low levels of labor intensity XB. C. High levels of labor and capacity intensity D. High levels of labor intensity

There is no need for governments to be aware of the service and resource requirements of their users. Select one: a. False b. True

In an initial survey designed to estimate the percentage of time air-express cargo loaders are idle,an analyst found that loaders were idle in 6 of the 50 observations.a. What is the estimated percentage of idle time?b. Based on the initial results, approximately how many observations would you require to estimate the actual percentage of idle time to within 5 percent with a confidence of 95 percent?

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In what circumstances is it required to raise a process exception?

A bicycle component manufacturer produces hubs for bike wheels. Two processes are possible for manufacturing, and the parameters of each process are as follows: Process 1 Production rate Daily production time Process 2 35 parts/hour 4 hours/day 20% 15 parts/hour 7 hours/day 9% Percent parts rejected Assume that the daily demand for hubs allows all defect-free hubs to be sold. Select the process that maximizes profit per day if each part is made from $4 worth of material and can be sold for $30. Both processes are fully automated, and variable overhead cost is charged at the rate of $40 per hour.

Flowcharts are a common process design and analysis tool used in both manufacturing and services. What is a key feature on l owcharts used in service operations that differentiates between the front-ofi ce and back-ofi ce aspects of the system?

ACTIVITY CONNECT THE ARROW I Danger to health O Investigation of hazard I Crucial for containment O Handling of conditions O Position in the process HAZARD ANALYSIS CRITICAL CONTROL POINTS

Describe how the simulation is used in maintenance problems ?

If 10 pallets are received each 8-hour day, what is the average number of pallets in the system on any given day? Stocking 9 persons 1. 5 hpp S/R Cycle Count person 0.5 hrs/pallet (hpp) Pricing 2 persons 1.25 hpp 1 person 0.25 hpp Spotting 1 persons 0.2 hpp O 10 pallets O 4.713 pallets O 4.375 pallets O125 pallets O Impossible to determine