13. Here is a list of problems to help students develop a business idea. Perform an environmental analysis on one of these and then develop five business ideas that would help solve the problem. a. Traffic in big cities is too heavy during rush hour. b. Cyber crime is spreading. c. There are so few chances for married people to have some time to themselves. d. Older people complain about their aches and pains all the time. e. Getting documents (licenses, permits, certificates, etc.) from the government takes for ever. f. Public and municipal services are constantly deteriorating. g. It is a bother to make a good cup of coffee in the office. h. Children play too many violent video games. i. Minor surgery is only minor when someone else is having it. j. Too many people do not really understand the value of an online degree program.

As the vice president of sales for Dunder Mifflin, Inc., a company that manufactures and sells paper to commercial offices, it has come to your attention that there has been an increase in the number of customer complaints concerning your Scranton branch's service representatives. Of particular importance is the number of complaints that involve claims in excess of thousands of dollars. Because these large dollar amounts can lead to lawsuits being filed, you want to investigate what is causing the increase in complaints and how Dunder Mifflin can process these complaints to avoid burdensome litigation. What steps should you take to discover, in the most accurate and efficient manner, the reasons customers are filing complaints? What is the distinction between mediation and arbitration? Should Dunder Mifflin's sales contracts include a clause that requires the parties to attempt resolution of the dispute by mediation? By arbitration? By some other mechanisms? If Dunder Mifflin's sales…

A test to determine if the benefits of regulation are worth its costs is called a ________.    A. cost-benefit analysis   B. root cause analysis   C. say-on-pay assessment   D. monetary policy tool

In which of these situations would an estoppel certificate be used? Stacy is purchasing a new build and wants to ensure it meets building code. Steve is behind on his mortgage payments and the lender is going to foreclose. Scott is assuming a loan and the title company needs to verify a loan balance. Serafina is paying cash to put in a pool.