1. How did Joel solve for the Php65, 600 monthly sales estimate? Write down the equation or solution that he used. 2. How can Joel differentiate his computer shop from that of existing competitors? List at least three (3) things that you think will make his shop the most popular one in his barangay.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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4:41 0 44v 0 •
S al al 75% i
Case Study: 1GAMER Internet Shop
Joel, a self-confessed computer geek and gamer, is planning
to start a computer shop in his barangay of San Vicente. He
learned from a quick visit to the barangay hall that there
were around 40,000 people living in the area. However, he
wants to cater specifically to the "gamer" segment made up
of mostly male high school and college students, plus young
adults with a lot of free time on their hands.
To help him calculate for the potential number of
gamers/customers, he went around the barangay, visiting
the schools and the existing computer shops. After one day
of just walking around and asking a few questions with the
right people, he gathered the following information.
There were three schools in San Vicente: one
all-boys Catholic high school with 400 students, ane
public elementary with around 2,000 students, and
one public high school with nearly 1,000 students.
• There were 11 computer shops in the barangay, all
of which were five to fifteen minutes walking
distance from at least one school.
Seven of these shops had only three to five
computers and catered to people who just needed
to print and type documents or surf the net. The
remaining four shops had at least ten computers
each and catered to the gamer market. The biggest
shop had 25 computers.
• All computer gaming shops charged a rental price of
Php20.00 – Php25.00 per hour.
As Joel suspected, the gamers were mostly male
high school students from both the Catholic and
public high schools. There were a few college-age
students and young adults. There were even fewer
grade school students.
• Peak hours were on weekdays from 3PM to 7PM. At
this time, all computer gaming shops were filled to
capacity. Oftentimes, there would be a number of
customers just watching the other players or waiting
for a seat to become available.
• On non-peak hours (including weekends), the shops
averaged five customers per hour.
Joel also made sure to patronize all four gaming shops in
order to assess their performance. Except for the biggest
shop (which was also the newest), the equipment in these
shops were at least three years old and were in need of
upgrades. The internet connection in all shops was okay but
was prone to lag (or slow-downs). Air-conditioning was a
problem in two shops, especially during the peak hours
Based on his research, Joel estimated that the gamer market
in San Vicente was at least 1,000 strong (1,000 male high
school). This did not include the number of college students
and young adults residing in the barangay who were also
gamers. But since existing gaming shops only had a total
capacity of less than 100 customers per hour, he believed
that there was still room for him to put up another shop
with 25 computers. He planned to charge a rental fee of
Php20, 000 per hour. His operating hours would be from
10AM to 10PM every day.
With this estimates, Joel forecasted that he would be able to
sell 3,280 "computer rental hours" in one month (given four
weeks or 28 days in a month). When multiplied by the
Php20.00 hourly rental fee, this was equivalent to Php65,
600 in sales every month.
To validate his conclusions, Joel wanted to conduct a survey
of 100 gamers of different ages. Still, he was confident that
setting up a new gaming shop could earn him a lot of
money.
Questions:
1. How did Joel solve for the Php65, 600 monthly sales
estimate? Write down the equation or solution that he used.
2. How can Joel differentiate his computer shop from that of
existing competitors? List at least three (3) things that you
think will make his shop the most popular one in his
barangay.
Transcribed Image Text:4:41 0 44v 0 • S al al 75% i Case Study: 1GAMER Internet Shop Joel, a self-confessed computer geek and gamer, is planning to start a computer shop in his barangay of San Vicente. He learned from a quick visit to the barangay hall that there were around 40,000 people living in the area. However, he wants to cater specifically to the "gamer" segment made up of mostly male high school and college students, plus young adults with a lot of free time on their hands. To help him calculate for the potential number of gamers/customers, he went around the barangay, visiting the schools and the existing computer shops. After one day of just walking around and asking a few questions with the right people, he gathered the following information. There were three schools in San Vicente: one all-boys Catholic high school with 400 students, ane public elementary with around 2,000 students, and one public high school with nearly 1,000 students. • There were 11 computer shops in the barangay, all of which were five to fifteen minutes walking distance from at least one school. Seven of these shops had only three to five computers and catered to people who just needed to print and type documents or surf the net. The remaining four shops had at least ten computers each and catered to the gamer market. The biggest shop had 25 computers. • All computer gaming shops charged a rental price of Php20.00 – Php25.00 per hour. As Joel suspected, the gamers were mostly male high school students from both the Catholic and public high schools. There were a few college-age students and young adults. There were even fewer grade school students. • Peak hours were on weekdays from 3PM to 7PM. At this time, all computer gaming shops were filled to capacity. Oftentimes, there would be a number of customers just watching the other players or waiting for a seat to become available. • On non-peak hours (including weekends), the shops averaged five customers per hour. Joel also made sure to patronize all four gaming shops in order to assess their performance. Except for the biggest shop (which was also the newest), the equipment in these shops were at least three years old and were in need of upgrades. The internet connection in all shops was okay but was prone to lag (or slow-downs). Air-conditioning was a problem in two shops, especially during the peak hours Based on his research, Joel estimated that the gamer market in San Vicente was at least 1,000 strong (1,000 male high school). This did not include the number of college students and young adults residing in the barangay who were also gamers. But since existing gaming shops only had a total capacity of less than 100 customers per hour, he believed that there was still room for him to put up another shop with 25 computers. He planned to charge a rental fee of Php20, 000 per hour. His operating hours would be from 10AM to 10PM every day. With this estimates, Joel forecasted that he would be able to sell 3,280 "computer rental hours" in one month (given four weeks or 28 days in a month). When multiplied by the Php20.00 hourly rental fee, this was equivalent to Php65, 600 in sales every month. To validate his conclusions, Joel wanted to conduct a survey of 100 gamers of different ages. Still, he was confident that setting up a new gaming shop could earn him a lot of money. Questions: 1. How did Joel solve for the Php65, 600 monthly sales estimate? Write down the equation or solution that he used. 2. How can Joel differentiate his computer shop from that of existing competitors? List at least three (3) things that you think will make his shop the most popular one in his barangay.
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