1. Advise Joseph of the processes that can cause the problems. 2. How would you contain the problem until you have found the cause? 3. If you knew that the staff had not altered, how would you isolate the cause of the problem?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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1. Advise Joseph of the processes that can cause
the problems.
2. How would you contain the problem until you
have found the cause?
3. If you knew that the staff had not altered, how
would you isolate the cause of the problem?
Transcribed Image Text:1. Advise Joseph of the processes that can cause the problems. 2. How would you contain the problem until you have found the cause? 3. If you knew that the staff had not altered, how would you isolate the cause of the problem?
The stock in a certain facility have been giving
problems. The stock as physical items and the
computer-based WMS are not reconciled. The
selection precision is suffering and the percentage
of problem is continuously rising. These issues
are also showing up in the amount of work the
cycle-count staff have to perform and correct.
This is now causing major problems. The task of
finding the cause has been left to Joseph, the
inventory foreman. He is trying to figure out the
cause and is starting to wonder just where to start.
As a logistics expert, you are asked to help
Joseph.
Transcribed Image Text:The stock in a certain facility have been giving problems. The stock as physical items and the computer-based WMS are not reconciled. The selection precision is suffering and the percentage of problem is continuously rising. These issues are also showing up in the amount of work the cycle-count staff have to perform and correct. This is now causing major problems. The task of finding the cause has been left to Joseph, the inventory foreman. He is trying to figure out the cause and is starting to wonder just where to start. As a logistics expert, you are asked to help Joseph.
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