1. ________ typically deal with tactical issues, which tie strategy to day-to-day operations. A. Executives (vice presidents) B. Employees C. Managers (directors) D. Supervisors 2. ________ issues deal with day-to-day issues. A. Tactical B. Operational C. Strategic D. None of these 3. Customer loyalty: A. Is an employee's obligation to consistently support a company B. Gauges how happy your customers are with your good or service C. Is an important element of poor quality and customer service D. None of these
1. ________ typically deal with tactical issues, which tie strategy to day-to-day operations. A. Executives (vice presidents) B. Employees C. Managers (directors) D. Supervisors 2. ________ issues deal with day-to-day issues. A. Tactical B. Operational C. Strategic D. None of these 3. Customer loyalty: A. Is an employee's obligation to consistently support a company B. Gauges how happy your customers are with your good or service C. Is an important element of poor quality and customer service D. None of these
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
Related questions
Question
1. ________ typically deal with tactical issues, which tie strategy to day-to-day operations.
A. Executives (vice presidents)
B. Employees
C. Managers (directors)
D. Supervisors
2. ________ issues deal with day-to-day issues.
A. Tactical
B. Operational
C. Strategic
D. None of these
3. Customer loyalty:
A. Is an employee's obligation to consistently support a company
B. Gauges how happy your customers are with your good or service
C. Is an important element of poor quality and customer service
D. None of these
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