1. ________ typically deal with tactical issues, which tie strategy to day-to-day operations. A. Executives (vice presidents) B. Employees C. Managers (directors) D. Supervisors   2. ________ issues deal with day-to-day issues. A. Tactical B. Operational C. Strategic D. None of these   3. Customer loyalty: A. Is an employee's obligation to consistently support a company B. Gauges how happy your customers are with your good or service C. Is an important element of poor quality and customer service D. None of these

Please answer all the questions! Why would you answer just one question?!

1. Which is a function of management? a. Planning strategy and tactics. Ob Selection of personnel. b. Oc. Firing of personnel. Od. All of the above.

Time-based strategies   a. focus on quality in all phases of an organization.   b. relate to the timing of organizational changes.   c. relate to each of the individual functional areas of the organization.   d. focus on the reduction of time needed to accomplish tasks.   e. all of the above.