1- What is the first step in the personal selling process? a. Follow up b. Prospecting c. Approach d. Closing the sale

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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1-

What is the first step in the personal selling process?
a.
Follow up
b.
Prospecting
c.
Approach
d.
Closing the sales
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