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Job Description For A Retail Sales Associate

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1. Create a job description for a retail sales associate, which includes the most significant components necessary to describe the job both internally and externally.
A retail sales associate is the first persons a customer sees when entering the store. Therefore, they should be approachable, and very knowledgeable about the products they are selling. They are also responsible for assisting customers with choices and help them locate products. Answer any question the customer may have. The main duties of sales associates are to operate cash register, build merchandise displays, stock merchandise, Keep products organized and neatly folded and prearranged by sizes, inform customers of sales and promotions. Sales associate’s job can be …show more content…

Typically, the method includes a rating scale, such as a scale from 1 to 5, where 1 is the worst performance and 5 is the best. I will then have an informal meeting with the staff, to recap of the three key behaviors needed to keep our company successful and coach them of how they should carry out the behavior. Finally a feedback will be given after sometime and reinforcement based on employees behavior. My plan will help the organization because behavioral methods such as organizational behavior modification and measurement scales can connect the company’s goals to the exact behaviors needed to attain those goals. Behavioral methods also can generate specific feedback, along with guidance and assistance in areas demanding improvements. As a result, these methods tend to be effective.
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1. Specify two (2) ways that you would measure whether current employees exhibit the key job performance behaviors. Propose two (2) methods that you could use to inform employees of the new performance standards.

The two methods I will be using are Simple ranking and forced distribution method. Simple ranking involves managers to rank employees in their team from the highest performer to the poorest performer. The ranking method is easy to use and economical; however it is subjective in that it depends on one person opinion to decide the worth of an employee.

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