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Introduction to Human Resource Management

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Human Resource Management, 12e (Dessler) Chapter 1 Introduction to Human Resource Management 1) The basic functions of the management process include all of the following EXCEPT ________. A) planning B) organizing C) outsourcing D) leading E) staffing Answer: C Explanation: The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions. Diff: 1 Page Ref: 4 Chapter: 1 Objective: 1 Skill: Concept 2) Which of the following is the person responsible for accomplishing an organization 's goals by planning, organizing, staffing, leading, and controlling personnel? A) manager B) …show more content…

Corrective action is then taken when necessary. Diff: 2 Page Ref: 4 Chapter: 1 Objective: 1 Skill: Concept 8) Which function of the management process includes selecting employees, setting performance standards, and compensating employees? A) leading B) organizing C) planning D) motivating E) staffing Answer: E Explanation: The staffing function of the management process is also known as the human resource management function. The staffing function addresses the process of acquiring, training, appraising, and compensating employees, as well as addressing issues of labor relations, worker safety, and fairness. Diff: 1 Page Ref: 4 Chapter: 1 Objective: 1 Skill: Concept

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9) Which basic function of management includes setting standards such as sales quotas and quality standards? A) planning B) organizing C) controlling D) leading E) staffing Answer: C Explanation: The controlling function involves setting standards such as sales quotas and production levels. Comparing actual performance with the standards is also an aspect of the controlling function. Diff: 1 Page Ref: 4 Chapter: 1 Objective: 1 Skill: Concept 10) ________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns. A) Industrial psychology B) Labor relations C) Human

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