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Hr Task 2 Essay

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Part A

Memo

To: CEO Executive Team
From: Elementary Division Manager
RE: Quality Control Alternatives for Whistles

Regarding the recent issues concerning unsafe lead levels in the whistles to be shipped to our client in South America, I would like to propose the following solutions to provide speedy and satisfactory resolution to this problem:

* Reshipment of whistles within 30 days with 10% discount on product and waived shipping costs * Reshipment of whistles within 60 days with 20% discount on product and on shipping costs * Refund of deposit for whistles with voucher for discount on next delivery (this option does not include shipping discount)

I am proposing these alternatives after …show more content…

We have striven to build trust with our South American clients, and the vigilance of our quality control team and our immediate actions to reduce harm and replace the product at a discount will go a long way to ensuring our continued strong relationship with them. Our company has built its reputation on social responsibility and high ethical standards; for this reason, we should move forward with the first option, which will address the issue in a timely manner that will allow us to return to normal functioning in the shortest amount of time.

Part B

To: CEO Board of Directors
From: Elementary Division
RE: Development of Code of Ethics

Ethical decision making is absolutely essential if our company is to continue to grow and to maintain its standing in the business community. Ethical decision making is something that should not merely pertain to upper levels of management, but should apply to the company at all levels of its corporate hierarchy.

Two strategies we could adopt to ensure that ethical decision making takes place at all levels of our organization are:

1. To appoint a special committee of individuals hand-selected by the CEO and Board of Directors to research and compose an official Code of Ethics to be approved by the CEO and Board of Directors and to be implemented into our corporate culture at all levels of the hierarchy.

2. To hire an outside consulting firm

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