Good Hotel: Doing Good, Doing Well? Joie de Vivre is a hotel management group that is located in San Francisco that was founded in 1987 by Chip Conley. He liked commercial real estate but did not like doing the transaction part of it. He stated to Travel Weekly the branding strategy for Joie de Vivre. In article he said that they know California better than anyone, approximately 40 percent of consumers are from California. He knows that his company comes up with unique hotels, with own personality. It has managed to grow to 36 boutique hotel properties. It became the second largest in 2010.
JdV had combined two of their properties, Best Western Hotel Britton and Best Western Flamingo. When it opened in November 2008 with 117
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In 2009, there was over 15 million visitors in San Francisco, 4.5 million of them stayed overnight at hotels. They paid an occupancy tax of 14 percent, which provided income to the city and county of San Francisco in the amount of $210 million dollars. This money went for to schools and art programs, affordable housing, and the police. The tourists tended to extend their stays, and visit local attractions. The Moscone Center is where most convention bookings are. There are nearly 20,000 rooms within walking distance of the Moscone Center, Good Hotel is one of them, and it is five blocks away. Of the yearly visitors, convention travel makes up 35 percent of demand of rooms.
Based on the analysis of the Good Hotel, the concept they used targeted consumers wants and needs that wanted eco-friendly hotel. The consumer like the concept of a hotel helping the environment, that they were willing to pay more to have it. This concept put the hotel in better standings financially. Good Hotel has positive attitude and environmental friendly, or the “hotel with a conscience”. If all hotels adopted this idea, then there would be more success in the hotel industry.
Pam Janusz needs to be a liaison between the new ownership and the old, so that the staff feels that they are not going to be let go. She needs to set up a message center for the staff so that they can call in with problems,
At the same time this was happening, a handsome and wealthy young man, who went by the name H. H. Holmes, arrived in Chicago in 1886 searching for work as a doctor or pharmacist. He established his pharmacy, but later bought a small land across the street and built a construction that was perfect for his practice of disposing of the bodies he murdered. The first floor was for his pharmacy, along with retail shop fronts. The top two floors had apartments for rent with secret hallways and passages to the basement to make the disposal of bodies convenient. Holmes decided to turn his building into the World's Fair Hotel when he found out the Fair site was near him. The building underwent another construction project and he added a kiln in the basement
Nations Hotel Corporation is one of the reputed USA based hotel company, with an international presence in 15 countries worldwide. Hospitality industries are quiet competitive in nature and today’s success rule of hospitality includes knowledge, customer satisfaction and operational efficiency which provides pleasure of stay and departure to their guests. Any addition or subtraction in these components can increase or decrease the rating of any organization. Nations Hotel with 98% brand awareness and 72% as customer satisfaction ratio were still far from the race of preferred choice amongst the customers. Hence there, arose a need to
According to Part A, Hilton Surfers Paradise Residences (HSPR) is recommended to pay more attention to the international tourists and develop a marketing strategy to improve their satisfaction in order to attract them to their hotel. At the same time, sustainability has already become the major challenge for the whole hospitality industry, therefore, energy saving and recycle system should be established in the future operation. The first recommendation is made due to competitive needs and the ideal spot of HSPR that may well be attractive to international tourists. The second is recommended due to legislation introduced by the Australia government who announced that the carbon tax will be introduced in 2012 in Australia and that hotels have to become "green". It may be that the two recommendations can be integrated , attracting international tourists and 'greening' the environment at the same time (Aaker et al, 2004), thereby saving HSPR money.
The vision/mission behind the Good Hotel concept is to maintain its identity as a “hotel with a conscience” – encompassing a positive attitude, environmental sensitive, and philanthropy. The intent of the vision is to inspire the “good in us all”. (Pearce, 2012, p. 10-1, 10-2)
In Bangkok, Thailand, a group of financial investors invested in a hotel called The Regency Grand Hotel. This hotel is the most cherished hotel in town, where the employees and guests enjoy spending time at this five-star hotel. This place hosts approximate 700 employees that give fantastic benefits, year-end bonuses and ensures job security.
Intercontinental Hotel Groups (IHG) is one of the world’s most popular and leading groups of hotel and resort chains in the luxury 5-star segment category. Juan Trippe founded it in the year 1946. Since it’s foundation, Intercontinental has become one of the most recognized brands with over 6 years of expertise and it’s chains in more than 60 countries around the world. The IHG group has done responsible business over the years by using the IHG green engage system which is the online sustainability management system; helps in the consumption of energy, water and reducing waste; providing advantage to their hotels by using fewer resources.
Mr Brennan was quoted in the Financial Times saying, “The strategy is to create a branded hotels business. Many of these hotels have great locations but have not had much put into them. We have £100m to invest and renovate these hotels.”
The environment is also a beneficiary of the hotel’s environmentally friendly programs aimed at reducing the use of chemical agents used in the upkeep of the hotel.
Accor, the world 's top hotel administrator and business sector pioneer in Europe, is display in 92 nations with more than 3,500 hotels and 450,000 rooms which includes 160,000 employees. Accor 's expansive arrangement of inn brands – Sofitel,Pullman, MGallery, Grand Mercure, Novotel, Suite Novotel, Mercure, Aparthotels Adagio, ibis, ibis Styles, ibis plan and hotelF1 – gives a broad offer from luxary to budget. The Group, which is situated in France, has been doing business for more than 45 years. Its fundamental worldwide challengers include InterContinental, Marriott and Starwood.
The Portman Hotel was built with the intent of being a 5 star hotel that provided superior service to its guests. This superior service centered around a business plan that was based on Asian standards of hospitality.
The report focused particularly on the following hotel chain Hilton Worldwide. Hilton legacy began in 1925, it was founded by Conrad N. Hilton. The first hotel was built in Texas and had 40 rooms; today Hilton is one of the most respected brands in the world. The company owns, manages or franchises a hotel group of some of the most famous and highly regarded hospitality brands worldwide, including Hilton, Conrad Hotels & Resorts, Double Tree by Hilton, Embassy Suites Hotels, Hampton, Hilton Grant Vacations, Homewood Suites by Hilton and the Waldorf Astoria Hotels & Resorts. With 4000 hotels and 650,000 rooms in 90 countries Hilton Worldwide is one of the world’s leading hotel. (Hilton Worldwide, 2013)
Now, in 2008, this issue is of even more importance, and less of a device to attract business from the environmentally-aware demographic.Guest involvement in a more green hotel environment has become more apparent with a recent survey in the New York Times found that 16 percent of hotel guests chose where they will stay based on the environmentally-friendly options available to them and the practices of the hotel. A 2007, New York Times article titled, “Enjoy Your Green Stay,” states that green options for hotels have become widespread so quickly because of the rising cost of energy. It should be no coincidence that
At last, the ecological element is also important when investigating the business environment and the CSR has gradually ended up coordinated in numerous associations' business goals. For a hotel industry to be socially, dependable it must finish numerous approaches, for example, submitting to the energy consumption laws, lessening carbon footprint, and connecting with the local community. Then again, the natural disaster has turned out to be incessant. Subsequently, numerous destination spots are intensely influenced and sustainable tourism must be practiced to save natural resources (Levonsky & Conley, 2004).
Many hotels utilize sustainability as a strategy setting for operations, and as a critical success factor (Boerner, 2010). A company become more sustainable by evaluating the positive and negative environmental, economic, and socio cultural impacts on hospitality industry and helps the operation to be in profit and minimize waste or harmful aspects. Environmental certification program for hotels Provides technical guidance. Participating facilities area warded between 1and5 Green Keys depending on loyalty to criteria (LRA Worldwide,
These days, there have been a number of hotels in various cities, towns and countries. From when I was young to now, I have visited many inns since I loved to travel to somewhere. I had any feeling and impression about hotels where I have been before I became eighteen years old. Hotels were just hotels that I needed to stay for the night. No more than that I thought. Before I went to Canada to study English in 2011, my family had a plan to travel somewhere and stay in a hotel for my farewell in Korea. After we visited many attractions, we were heading to the hotel that we made a reservation. When I saw the entrance of the hotel, I was surprised at first, and when we went inside of the hotel, I was surprised again. For two days, I was very impressed and I thought a lot in positive ways. I always had a desire to visit again and I wanted to get a hotel like that inn. It was the first time for me to know what I want to become. The trip to the hotel was totally changed my life and my dream.