Example Of Open Ended Communication

Communication is an expressions of ones thoughts...To convey what one person is trying to say to

This is a reflective essay based on my experience in communicating in a group setting and the importance of communication in my future role as a mental health nurse. The reason for choosing communication is because throughout my three years of studying it will be a recurring skill that I will require in order competent and confident in delivering the best care to the patients, carers and their families. In this essay I will be using Gibbs (1988), to assist me to reflect in a clear way, to challenge my assumptions, explore new ideas, and promote self-improvement and link practice and theories. I will conclude the essay with an action plan concentrating more on the areas needed for improvement. According to David Boud., RoseMary Keogh R & David Walker "Reflection is an important human activity in which people recapture their experience, think about it, mull over and evaluate it. It is this working with experience that is important in learning’. Reflective practice is a tool to help nurses identify what they know well and where their skills gaps are. Reflective practice is a requirement of my registration with ????? and NMC standards.

Communication is one of the basic survival skills of human and also a fundamental part of nursing. Effective communication would help to promote a positive nurse-client relationship which is crucial for the delivery of quality nursing care (Sheppard, 1993; McCabe 2003).

Listening, feedback and questioning are beneficial interpersonal communications skills to excel in the nursing profession because they demonstrate a caring attitude and interest, aid performance development and clarify information .Active listening allows a nurse to convey a caring attitude and genuine interest to the patient to develop a therapeutic relationship Constructive feedback increases performance development by building collegiate relationships in the healthcare profession. Effective questioning, specifically open and closed questions ensures accurate information is gathered by nurses for achieving relevant patient centred goals. Therefore, Listening, feedback and questioning are essential skills within the nursing profession because

Interpersonal commutation skills are skills that bring flow to the workplace, they are able to build professional relationships and build trust between nurse and patients. Reflection is important to grow, learn and build on from your mistakes, and what you should and should not do about interpersonal communication. This paper will be about my experience and my reflection of therapeutic communication skills mainly concentrating on active listening, touch, and closed questions. I will be talking about my strengths and the areas I need to improve on.

In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic

Due to Marks very depressed state, the initial interaction required a great deal of empathy and high degrees of compassion. When first engaging a client, it is important to be compassionate and empathetic and listen without interrupting, prompting or advising (Berg-Weger, 2013). Reflecting and summarizing content delivered in the session is a valuable way to let the client know that you are actively listening to what they are saying

As a nurse, communication is an essential and important factor to building a therapeutic relationship between a nurse and patient as it is the difference between average and excellent nursing care, as it helps maintain a good quality of life and allows nurses’ and patients to interact and provide comfort when needed. The importance of good communication can become apparent with patients especially when they are in the hospital, as it helps the nurses build a positive relationship with patients and helps overcome barriers including physical, psychological and social. A therapeutic relationship is built on many factors which include both verbal and non-verbal communication which helps maintains the relationship and strengthens it due to the positive impact it has not only on the patient’s experience but also the nurse’s.

Therapeutic communication aims to accentuate understanding of the client’s situations to health professionals, to achieve a greater outcome of health. It focuses on the clients need not the nurses. Pontes (2008) notes that health professionals verbally communicate with clarity and brevity

Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.

Each nurse also has specific ideas or beliefs about what information should be communicated during a verbal report. Valuable information may not be provided or may be forgotten (Casey & Wallis, 2011). Writing information down may help a nurse recall the data later, but if there is no consistent format for recording the information, it may be lost regardless. Interruptions, distractions, and the frequency of communications also may negatively effect the communication process and contribute to a nurse forgetting to share important information (Cacolice-Hildebrand, 2008). Active listening, which involves reflecting back a meaningful understanding of one’s message, is one of the most important skills in effective communication.

During the interaction phase, as the client revealed that he was feeling anxious about visiting the physician to discuss the results of a biopsy, I was able to actively listen, and express my genuine interest through appropriate nonverbal communication, and paraphrasing. For instance, when he mentioned his Multiple Sclerosis diagnosis, I made sure to nod, maintain eye contact, and verbally genuinely demonstrate my interest in his feelings, and concerns. Additionally, as an attempt to verbally display the

Good communication between care providers and client is essential for successful care out comes. Through effective communication, professional care providers can help patients and family members make sense of their health needs, support them in learning how to self-manage, and provide therapeutic support for decision making. Successful communication between a nurse and a client can have critical role in helping the psychological, physical, and emotional health of the patient. Using therapeutic communication method nurses can enhance the patient’s comfort levels, increase independence, and establish patient’s safety. Better communication enables client to openly discuss about their concern which in turn results in a better treatment for the patient.

When gathering data required for the care plan of Mrs Hetherington, using effective communication techniques the enrolled nurse will speak to the patient and family and members of the multidisciplinary team. Effective communication will include the patent and family would include using appropriate language that will be understood, being clear about what information that is required and why, using active listening skills and using observation skills to determine if the patient and family has understood the conversation (Koutoukidis, Stainton, Hughson, 2013, p 103). Also, other techniques that will support the patient and family the enrolled nurse may use is paraphrasing, that is the enrolled nurse may repeat the information on what the patient

In nursing, effective communication plays a key role in patient-focused communication between health professionals and patients. This is because nursing is essentially an interaction between health professionals and patients where communications happens at all times. Nurses who communicate well are able to put patients at ease, which leads to patients sharing information regarding their feelings and experiences, which can help healthcare professionals improve their outcomes. Good communication also allows nurses to deliver care that is unique to each patient. Once a patient tells the nurse about his fears and symptoms, the nurse can record that information and work towards a diagnosis. Ultimately, to be a successful nurse, excellent communication skills are required. The ability to communicate and connect with patients and health care professionals can help build relationships, prevent mistakes and provide a higher level of care.