preview

Effective Communication Within A Workplace

Decent Essays

Communication skills are very important no matter where or who you are. Communication within a workplace can determine whether a business or individual is successful or not. Understanding effective communication in a medical setting helps hospitals and doctor offices develop a work environment that is able to communicate effectively with coworker, patients and doctors in order to take of the patients needs. Listening, clarity and Patience are three main keys to effective communication within a workplace. In this paper, the author will describe an experience within the medical field work place where communication was effective. In a medical workplace environment, having effective communication is very important. In my workplace, patient and staff communication is very important to run a clinic proactively. Working as a medical assistant for two different doctors can be very stressful and overwhelming at times because communication with them can be sometimes misconstrued. One experience where communication was effective if my workplace is, I had an elderly patient who was referred by another facility and Dr, come in without any historical records or recent testing documentation which is required by the Dr. My job as the doctor’s medical assistant is to get the history of present illness of the patient before the doctor comes to see the patient. As I was communicating with the patient, asking for the proper documentation, I notice the patient did not have all of her

Get Access