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American Airlines Executive Summary

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American Airlines Group (AAG), headquartered in Fort Worth, Texas, is largest airline company in the world by fleet size, revenue, number of destinations served, and scheduled passengers-miles flown. Operating a total of 6,700 flights daily, while utilizing over 900 aircrafts, American Airlines flies to approximately 350 destinations in 50 countries. Though AAG’s revenue comes from many sources, including airline ticket sales, cargo, baggage fees, credit card fees/interest, and in-flight purchases, ticket purchases provide their highest source of revenue. Operating in both Mainline and Regional outlets, to major, secondary, and tertiary airports, AAG gives all customers the opportunity to fly virtually anywhere they desire. One notable event also affecting production efficiency, as well as other economic ratios from 2013-2016, was their $11 Billion merger with USAir on December 9th, 2013. …show more content…

Initially, there was a 25% increase in labor productivity output (LP) from 2013-2014, peaking at a 1,742-unit output, per employee in 2014, then decreasing in 2015 and 2016. Comparatively, Southwest operated at a 4-year average LP of 2,914 and Delta at a 4-year average of 2,156. American Airlines noted in their 2016 Financial Statement that an increase in personnel, as well as SG&A expenses, was a result of their initiative to improve technology to support their operations. However, due to the minimal change in total enplanements from 2014-2016 and disproportionate increase in labor force, this resulted in a year-over-year decrease in overall Labor Productivity output per

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