REVIEW OF THE INTERNAL PERFORMANCE MEASUREMENT / INCENTIVE SYSTEM Prepared for Ed Quinlan Regional Director H & R Block Canada Inc. Prepared by 1029450 Senior Tax Professional November 21, 2013 TABLE OF CONTENTS Executive summary 3 introduction 4 mission 4 vision 4 values 5 incentives 5 individual goal setting 6 Compensation structure 6 strengths 7 weaknesses 7 success in strength 7 training 8 office goals 8 conclusion and recommendations 9 appendix a - about H&R block 9 appendix b - compensation package 10 references 13 EXECUTIVE SUMMARY H&R Block is a tax service company that has been in operation for over fifty …show more content…
There are five levels of tax courses that have to be done sequentially. Once Level One is completed and the employee had a successful tax season with a high degree of accuracy they are allowed to proceed to Level 2 the following year. If not level one is repeated. Your compensation is partially structured based on years of service. Awards are presented at the end of the tax season for client retention, growth, highest number of returns in several different categories and many more areas. This is more bragging rights and public recognition rather than monetary. Office Goals Targets are set by head office based on location, population growth and budgeted growth for each office. Once all targets are met, the employee is compensated. If not the payout is reduced or eliminated. This builds team spirit in achieving office targets. Client Focused Tax associates are compensated based on client responses to a one question survey. This encourages employees to go above and beyond to assist clients with other queries not just tax preparation. This encourages client
In the United States today there are millions of corporations in many different industries. All of them must abide by the current taxation rules and regulations that have been set by IRS and congress. The Internal Revenue Code, which was originally founded in 1939, set the foundation for the codification that we have in place today. The code arranged all Federal Tax provisions in a logical order and placed them in a separate part of the federal status. Over the years, congress has updated and amended the tax code in 1954, in 1986 Tax Reform Act, and is constantly updating the code due to its importance in assessing judicial and administrative decisions. The
While yet to be proven commercially, the PI process claimed to be easy and cheap to incorporate into the
ATTITUDE: Always have a positive attitude. Remember success is 10% ability and 90% attitude! If you think that you can achieve, then you can achieve.
Society is so focused on not failing that people are aiming not to fail instead of aiming to succeed. However, failure in many cases can lead to success by making a person want to work harder to achieve his or her goal. People should always continue to reach their highest potential because there will always be someone trying to surpass them unless they are working on improving themselves. Not only would broadening someone’s horizons lead to experience, but also personal growth.
The article gave great advice that I can apply in my own life and then teach my students in the future. The article mentions different ways that people avoid failure. I am diffidently the overachiever
Chip your overall performance as always is exceptional in all areas, but one. Continue doing your best each and every day as you always do. Over time your handle time will come down as we listen to calls together where you can see what areas you can reduce your calls by a few seconds which will add up to minutes in turn bringing your handle time into goal. I am so very proud of you! The hard work and dedication you put into your work never goes unseen by me, the others supervisor, or Payne.
With vivid images of failure in my mind, I pushed myself harder than ever before with one goal in mind: to be the best that I could be. Driven not by a fear of failure, but of not being able to make the most out of my life, I was able to achieve both first rate grades and personal pride in my work. Without my resolution to succeed, I would never have stepped outside my comfort zone and gained both the knowledge and experience that accompanies.
“There are no secrets to success. It is the result of preparation, hard work, and learning from failure.”
keep your goals in mind, you will not astray from them. Achieving goals that you have set for
The tax preparation industry services millions of customers each tax season. Among the industry participants there are tax preparation franchises and independent tax preparation firms. The values illustrated by a tax professional; depends upon the individual or firm that is providing the service. However, most customer complaints are against tax preparation franchises like HR Block and Jackson Hewitt. Therefore, these complaints indicate that there is a lack of principle and values within this industry as a whole.
One the keys to maintaining ready teams are through gratitude. We ask you Servicemembers and by default, their families to sacrifice their time often. Despite however frequent we ask and they respond we must never take their sacrifice for granted. With in this in mind, I would like to share a couple of strategies we a leaders can apply toward our performers to ensure their selfless service is valued.
Strategic Performance Measurement Systems (SPMS) explain strategic ideas and goals where Financial Services organisation follow with the intention to improve their performance. SPMS’s come in many forms such as the Balanced Scorecard, Intangible asset score cards, Six Sigma and Performance Prisms. 3. These SPMS’s provide a layout which can help determine the cause and effect between an organisations financial performance and the strategies that are implemented. This report entails the nature of SPMS’s, outlies major issues that arise when they are implemented into an organisation and how SPMS’s can help financial performances improve their performance. 3
Through continuous monitoring, opportunities for improvements arise in order to better meet a patient’s feedback, needs, or expectations (Shaw & Elliott, 2012).
The aims of the article are to examine how effective is the performance measurement compared to some other researched that been done in the field, and how good they were to the methods used before this finding as a main tool of this research article in the past Bush Administration the Program Assessment Rating Tool (PART). The purpose is to determine the performance budget in the government of the United States of America. Specifically, between Democratic and Republicans, it seems like the two parties playing their political roles of who get what and who is not for the political supports as far the federal budget is concern. The main tool being used here is performance measurement as it was discovered some decade ago, and it looks favorable to both parties though some tables showed the result of test as positive and other is negative. Moreover, the importance of this research is revealed the inner circle fight which been going on among politicians for so long and degrading the credibility of the federal government. The main goal is that there is a big amount of budget being spend for so many agencies in the government of the reasons most of the citizen of the United States do not know, but the both parties are using them for their political ideology. Nevertheless, matter of all this article is around fiscal year of 2004 budget, and the assessment was done to the members of 234 programs to determine whether they all needed or not. Also the article showed the three
Throughout history, PMS clearly have a considerable contribution to evaluate the success of organisations. According to Neely et al. (2002), performance measurement is "the process of quantifying the efficiency and effectiveness of past actions". Moullin (2003) indicates that "PM is evaluating how well organisations are managed and the value they deliver for customers and other stakeholders". The modern accounting framework can be traced back to the Middle Ages and since that time appraisal of performance has primarily been ground on financial criteria (Bruns, 1998).