Introduction to Business
OER 2018 Edition
ISBN: 9781947172548
Author: OpenStax
Publisher: OpenStax College
expand_more
expand_more
format_list_bulleted
Textbook Question
Chapter 8.8, Problem 1CC
Describe the grievance procedure.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solutionStudents have asked these similar questions
What can be classified as a grievance?
Discuss the guiding principles and steps of an effective grievance handlingprocedure
Mark Young is the head of the painting department in a large hospital; 20 union employees report to him. Before coming on board at the hospital, he had worked as an independent contractor. At the hospital, he took a position that was newly created because the hospital believed change was needed in how painting services were provided.
Upon beginning his job, Mark did a 4-month analysis of the direct and indirect costs of painting services. His findings supported the perceptions of his administrators that painting services were inefficient and costly. As a result, Mark completely reorganized the department, designed a new scheduling procedure, and redefined the expected standards of performance.
Mark says that when he started out in his new job he was “all task,” like a drill sergeant who didn’t seek any input from his subordinates. From Mark’s point of view, the hospital environment did not leave much room for errors, so he needed to be strict about getting painters to do a good job…
Chapter 8 Solutions
Introduction to Business
Ch. 8.1 - Define human resource management.Ch. 8.1 - Distinguish between job analysis, job description,...Ch. 8.1 - Describe the human resource management process.Ch. 8.2 - What are the two sources of job applicants?Ch. 8.2 - What are some methods firms use to recruit...Ch. 8.2 - What is meant by recruitment branding?Ch. 8.3 - Describe the employee selection process.Ch. 8.3 - What are some of the ways that prospective...Ch. 8.4 - Describe several types of on-the-job training.Ch. 8.4 - What are the advantages of simulation training?
Ch. 8.4 - How is technology impacting off-the-job training?Ch. 8.5 - What are the steps in the performance planning and...Ch. 8.5 - What purposes do performance appraisals serve?Ch. 8.5 - Describe some sources of information for the...Ch. 8.6 - How does a firm establish a pay scale for its...Ch. 8.6 - What is the difference between direct and indirect...Ch. 8.6 - Why are health insurance and benefits so important...Ch. 8.7 - Discuss the modern labor movement.Ch. 8.7 - What are the various topics that may be covered...Ch. 8.7 - Explain the differences among a union shop, agency...Ch. 8.8 - Describe the grievance procedure.Ch. 8.8 - In what ways do arbitrators act like judges?Ch. 8.8 - What are some tactics for pressuring for a...Ch. 8.9 - Discuss the laws that govern wages, pensions, and...Ch. 8.9 - Describe the Americans with Disabilities Act.Ch. 8.9 - How do the Wagner and Taft-Hartley Acts impact...Ch. 8.10 - How can employee diversity give a company a...Ch. 8.10 - Explain the concept of hiring for fit.Ch. 8.10 - Why does the service industry provide an...Ch. 8 - Tracking employee information through global...Ch. 8 - Why is workplace diversity so important in today's...Ch. 8 - What are the major sources of workplace...Ch. 8 - What steps are companies taking to ensure that...
Additional Business Textbook Solutions
Find more solutions based on key concepts
How do the internal and external environments of the organization and its strengths and weaknesses impact the p...
Principles of Management
Discussion Questions 1. What characteristics of the product or manufacturing process would lead a company to us...
Managerial Accounting (4th Edition)
What is the best way to control labor costs? What tools are discussed in the chapter that may be used to help c...
Construction Accounting And Financial Management (4th Edition)
E6-14 Using accounting vocabulary
Learning Objective 1, 2
Match the accounting terms with the corresponding d...
Horngren's Accounting (11th Edition)
P2-33A Correcting errors in a trial balance
Learnmg Objective 4
Total Deb|ts $123,250
The tr...
Horngren's Accounting (12th Edition)
Define cost pool, cost tracing, cost allocation, and cost-allocation base.
Horngren's Cost Accounting: A Managerial Emphasis (16th Edition)
Knowledge Booster
Similar questions
- Discuss the differences between wrongful and unfair dismissal and the remedies that are available.arrow_forwardDiscuss the causes of Grievance in an organization and explain the procedure of grievance redressal in an organizationarrow_forwardSamantha is a nursing assistant in a retirement home run by Pinewood Home Care, Inc. She works at least 50 hours every week. After looking at her payroll stubs for the past six months, Samantha concludes that she has not received her share of overtime pay. With the help of a friend in the payroll department, Samantha learns that Pinewood has classified her as a temporary employee. No overtime pay is the result of that classification. Samantha complains to her supervisor, but her Pinewood makes no changes. Is Samantha entitled to overtime as a nursing assistant? If not, why not? If Samantha is entitled to overtime, where is the most appropriate place to pursue legal options to recover her overtime and what steps should she take to do so Response prompt (if appropriate): After posting, respond to two classmates. In each response, agree or disagree with the suggested conclusion and provide alternatives. Provide sources where appropriate.arrow_forward
- What are the facts of the case?arrow_forwardDiscuss the key provisions of the Provident Fund Act and explain how it aims to protect the rights and interests of employees in relation to their provident fund contributions.arrow_forwardSusan owns and operate a food processing factory in New Territories Hong Kong. Susan bought worker’s compensation and employer’s liability policy to protect herself for workers job related-injury or occupational disease. Explain whether the following situation are covered under this policy. A customer entered Susan’s factory and was hurt by a box in the factory. An employee died accidentally because of the machine failure in Susan’s factory.arrow_forward
- Discuss, What are the provisions of the Factory Act regarding the provision of protective equipment for workers?arrow_forwardT or F In the context of grievance procedures, the principle of just cause originally places the burden of proof on an employer.arrow_forwardWrite a one-paragraph description of each of the following individuals and their circumstances. A person who should purchase property insurance. A person who should not purchase property insurance.arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- BUSN 11 Introduction to Business Student EditionBusinessISBN:9781337407137Author:KellyPublisher:Cengage LearningEssentials of Business Communication (MindTap Cou...BusinessISBN:9781337386494Author:Mary Ellen Guffey, Dana LoewyPublisher:Cengage LearningAccounting Information Systems (14th Edition)BusinessISBN:9780134474021Author:Marshall B. Romney, Paul J. SteinbartPublisher:PEARSON
- International Business: Competing in the Global M...BusinessISBN:9781259929441Author:Charles W. L. Hill Dr, G. Tomas M. HultPublisher:McGraw-Hill Education
BUSN 11 Introduction to Business Student Edition
Business
ISBN:9781337407137
Author:Kelly
Publisher:Cengage Learning
Essentials of Business Communication (MindTap Cou...
Business
ISBN:9781337386494
Author:Mary Ellen Guffey, Dana Loewy
Publisher:Cengage Learning
Accounting Information Systems (14th Edition)
Business
ISBN:9780134474021
Author:Marshall B. Romney, Paul J. Steinbart
Publisher:PEARSON
International Business: Competing in the Global M...
Business
ISBN:9781259929441
Author:Charles W. L. Hill Dr, G. Tomas M. Hult
Publisher:McGraw-Hill Education