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Human Resources: Performance Management

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Performance Management

One of the most important resources of any organization is its employees, the human resource. This makes it very important that these resources are properly managed; so that they thrive and grow along with the organization. People stream defines performance management as “A process for establishing a shared workforce understanding about what is to be achieved at an organizational level. It is about aligning the organizational objectives with the employees’ agreed skills, competency requirements, development plans and the delivery of results. The emphasis is on improvement, learning and development in order to achieve the overall business strategy and to create a high performance work force”. The performance …show more content…

Then these clients are dropped from the list and new clients are added. If the economy has suddenly nosedived then the revenue targets are revised to match with the current scenario. The management also reviews the efforts taken by the employee and accordingly provides suggestions, if any are required to help them improve.
Mentoring and coaching. Almost every potential employee is assigned to one of the senior management members in the organization. These senior management people interact with their mentees on a regular basis and try to help them with their professional and in some cases their personal lives as well. Whatever discussions happen during these sessions between the mentor and the mentee, it is not recorded anywhere. All that information is strictly confidential and remains between them. The mentor has a specific responsibility of ensuring that his mentee grows in the organization based on his improved performance, which the mentor has to assist in enhancing.
Assessment of performance. At the end of the year, the manager and the employee again sit face to face and review the performance of the employee against the benchmarks that were set earlier and under special circumstances revised later. As the goals are clear and easily measurable, the activity basically involves comparing the achieved figures with the ones that were to be achieved. On comparing the corresponding rating (on

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