The role of Human Resources at Best Buy
Human resources (HR) professionals have an awkward position in corporations. Other departments worry about their objectives and strategies, whereas the HR department must apply their targets and strategy to the overall business’s goals to produce results. Regardless what other departments engage in, HR’s visibility, impact, and value in companies such as Best Buy is crucial to stay in existence.
Best Buy
Best Buy was assimilated in 1966 in Minnesota (“Best Buy,” 2016). The company is a leading provider of products, services, and solutions in technology (“Best Buy,” 2016). In addition to technological goods and services, Best Buy has agents known as the Geek Squad to assist customers with questions in
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The “results-only work environment” program aids in human capital in areas such as recruitment, mentorship, coaching, performance reviews, education, and careers (Smith, & Cantrell, 2011, p. 6). Employees such as Jennifer Janssen in the finance department participates in “results-only work environment (ROWE)” that gives her the opportunity to complete daily work and meet deadlines without being tied to the office (Thottam, 2005, p. …show more content…
Ressler was the person who developed ROWE to change the traditional work schedule in the corporate headquarters and some retail store locations because of what she has seen in the workplace (Thottam, 2005). In the hope that HR can retain the enterprise’s human capital, they add value to the business by reinventing the work-life balance program by redesigning work schedules to fit employees’ lives and not lives to meet a timetable.
Human Resources adding value at Best Buy Many businesses and subordinates view HR just as an administrative function for firms to hire and assist in selecting benefits. However, at Best Buy, HR adds value in restructuring work schedules to be flexible but still develop results in the workplace through ROWE (Thottam, 2005). Today’s workforce is looking for employers that are open-minded about demands of family time, personal time, and long working hours. Here at Best Buy, HR’s focus on employees contributes to the organization’s success to maintain competitiveness because ROWE, which promotes motivation and one workforce (Smith, & Cantrell, 2011).
Best Buy Co., Inc (Best Buy in short) is a Minnesota-based large electronic retail store in U.S, Canada and Mexico. As the predecessor of Best Buy, Richard M. Schulze established Sound of Music, Inc. in 1966, which is electronic store focusing on home and car stereo (Gibsons and Billings, 12).
Best Buy Inc. is a retailer of technology products, services and solutions globally. Its stores offer consumer electronics such as television, cameras, printers, portable electronics and related accessories. Other offerings include computing and mobile phone products and related subscription services. Video gaming hardware, software, appliances as well as kitchen and bath fixtures are also sold in-store and online. Product repairs, delivery, installation and technical support, snacks and beverages are the value added services provided by Best Buy Inc. The company’s online retailing and service provisions are operated under various brand names such as Best Buy, Best Buy Mobile, Geek Squad, Magnolia Audio Video and Pacific Sales. Magnolia Home Theater, Magnolia Design Center and Pacific Kitchen and Home, deliver store within a store experience. As of January 31 2015, Best Buy operated around 100 stores of various sizes and it’s headquarter in Richfield, Minnesota.
Recent insight draws certain conclusion from an analytical standpoint that directly impacts the HR division within the Sears Holding Corporation. These insights that are being examined provide key factors that will help develop a tailored specific program. This program, will incorporate competitive analysis, industry analysis, environmental analysis, forecasting, market segmentation, as well as a survey. The end result should establish a specific guide for this division and others to follow. Lastly, the ethical and legal issues will be addressed. The hope of this analytical approach is to provide certain foresight, to lead this division into the future.
Research proves in order to retain talented employees; organizations need to support a culture with a good work life balance because this increases the organization’s performance. Advanced HR Solutions will support this by
Best Buy’s corporate office is located in Richfield, Minnesota and was founded by Richard Schulze in 1966. Originally, Best Buy was known as Sound of Music before changing its name in 1983. Best Buy is one of the largest big box retail electronics providers in the world generating over $40 billion annually. They offer a wide array of technology products, services and solutions regionally and internationally. Best Buy sells video games, car stereos, DVD’s (Blu-Ray), cell phones, computers and software, video cameras, digital cameras,
I had the pleasure of interviewing Mark Izzo, the founder and principle of Converge HR Solutions. Interviewing with Mark Izzo gave me the chance to not only get an insider look into his background. Also his experience and challenges he’s faced, with focusing on his future goals. In addition, Mark was able to provide and supply me with basic advice to continue my further development of my professional HR career. After reading and reviewing the interview conversation between both mark and myself, I saw an important theme that stuck out to me. I saw a recurring pattern of what important skills and values are need when working not only in HR but any career. It’s especially hard when it comes to working in such a stressful and time consuming field. Mark mentioned that it takes dedication and persistence for a person to work in the HR industry. Just thinking about the persistence needed to have employees follow guidelines and
Best Buy Company Incorporated, better know as Best Buy, is a large US based retailer of consumer electronics and services. Best Buy has a large presence of traditional brick and mortar stores in addition to a large online retail operation on their website. According to Gale Business Insights, Best Buy has recently expanded with new store locations in Europe, Canada, China, and Mexico.
J.A. Counter’s ROWE program includes influence tactics as well as a couple of power bases. The influence tactics prevalent in this case are soft tactics because they are worker friendly and not coercive at all. Inspirational appeals are present in this case because the decision to incorporate ROWE into the work environment at J.A. Counter is a direct approach to appealing to all employees. They are no longer bound by set days and times to be present at their jobs but rather given the motivation to complete their tasks by a certain time but at their own pace, hours chosen, and days preferred. This tactic is used to appeal to the employee’s. Consultation is another
Established in 1966, Richfield, Minnesota-based Best Buy Co. is the largest consumer electronics retailer in the world. As of 2012, the company occupies about a quarter of the market share followed closely by Wal Mart and Amazon. Through the years Best Buy has managed to outperform competitors constantly by adapting its business strategy to consumer needs.(Exhibit 1: Full SCEQ analysis)
Best Buy Inc. has been performing business and providing customers with products and services in the United States for over forty-three years. From what started as an idea and a small music shop in St. Paul, Minnesota, Best Buy Inc. now operates over 1,500 "big box" retail stores around the U.S. They have constantly grown to become the largest specialty electronics retailer in the entire world. With ventures expanding into other countries such as China, Mexico, United Kingdom, and many others, Best Buy has plans to develop stores, distribution, and networks throughout the world to better serve its customers as we become more dependent on our gadgets and technology in our everyday lives.
Home Depot went through many changes as a result of new CEO Frank Blake and Vice President of Human Resources, Tim Crow. The culture inherited by both Executives from their predecessors went through a transformation process for the business to thrive once again. Blake and Crow justified laying off 1,200 workers as a result of their vision to enhance Home Depot’s position in the market and to go back to the organizations foundations embedded by founders Arthur Blank and Bernard Marcus. Specifically, a closer look at the Human Resources function in the organization was focused on in order to align an HR strategy with the business model. This paper will discuss the strategic initiatives taken by Blake and Crow and how they created
Best Buy was founded in 1966.It is a retail consumer electronics company that and owns 1150 big box and more than one hundred express stores throughout the world. Its branded store banners include Best Buy, Best Buy Express, Best Buy Mobile, Five Star, Future Shop, Geek Squad, Magnolia Audio Video, and Pacific Sales. Best Buy’s outlets stock a variety of electronic gadgets, films, music, computers, cell phones, and appliances. On the services side, it offers installation and maintenance, technical support, and subscriptions for cell phone and Internet services. Best Buy’s main competitors include Amazon, Walmart and
Best Buy is a US based multinational company that deals in consumer electronics goods. Headquarter of this company is in Richfield, Minnesota. This company operates in Canada and Mexico too. The specialty of the company is it works as a retailer that deals in consumer electronics goods, personal computers, entertainment software and appliances (City, 2010).
As outlined above, the strengths of the company depicts the productive means by which the company has the capabilities and opportunities to create a competitive advantage, provided the company begins to link its organizational strategies with HR strategies and activities. Unfortunately, due to the constant turnover in some key executive positions, namely the HR Department, having a consistent and capable HR Director to provide strategic human resource management during a crucial and pivotal stage in the company’s efforts to gain a foothold competitively has been challenging. Pursuing this further, Mitchell, Obeidat, and Bray (2013) point out that, “Given the importance of consistency between what a role purports to achieve and its actual impact, a strategic role for HR professionals should focus on the achievement of organizational goals by aligning HR practices with business objectives (Conner & Ulrich, 1996), (p. 900).
Accordingly, Best Buy implemented common sense solutions once they understood the issues that needed to be addressed. Many related products were bundled together; in many stores, kids had designated play areas while their moms shopped. To help with installation on store or internet purchased items, Best Buy enlisted the help of Geek Squad so customers need not concern themselves with the equipment set-up.