Essentials of MIS, Student Value Edition Plus MyLab MIS with Pearson eText - Access Card Package (12th Edition)
12th Edition
ISBN: 9780134474014
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
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Chapter 9, Problem 4RQ
Explanation of Solution
Enterprise system:
Enterprise processes provide the organization to sustain longer and also it supports the activities performed in various departments.
Example for an enterprise system:
Consider a hospital that contains an enterprise system...
Explanation of Solution
Challenges that enterprise applications pose:
Challenges of ERP:
- Cost overheads – Installation of ERP system for a business requires more money which is one of the main challenges that enterprise application pose.
- Investment in infrastructure – Allocation of suitable budget for the required system is quite difficult process.
- Appropriate training – Understanding the ERP is hard and it required more training.
Challenges of CRM:
- Training – Understanding the CRM system is hard and it required more training for the workers...
Explanation of Solution
Addressing the challenges:
- Addressing the challenge for Cost overheads: Before implementing ERP system, a detailed plan with complete breakdown of requirements should be worked out.
- Addressing the challenge for investment in infrastructure: Allocating suitable budget for infrastructure is necessary.
- Addressing the challenge for appropriate training: Addressing the challenge: Each worker should undergo completer training in order to understand the system.
Challenges of CRM:
- Addressing the challenge for Training: Each worker should undergo completer training in order to understand the system...
Explanation of Solution
Enterprise applications taking advantage of SOA, cloud computing and open sourced software:
Service Oriented Architecture (SOA):
Supple communication between distributed applications in possible because of various standards like HTTP, JavaScript, etc. and it is known as Service oriented architecture.
Cloud computing:
It is a technology that provides various services of Information technology from which the resources are fetched from Internet via web based tools or applications.
Open sourced software:
It is a software which is available for everyone. It can also be modified by the user or other developers...
Explanation of Solution
Social CRM: Social CRM tools allow a business to link conversations of their customers and their interactions from social networking sites to the CRM processes than having them in separate silos.
CRM using social networking:
Social network:
- Social network is a website or social club which allows people to interact with each other by sharing their interests, views, and events.
- It is a network that helps to keep touch with their friends, family, and people...
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Chapter 9 Solutions
Essentials of MIS, Student Value Edition Plus MyLab MIS with Pearson eText - Access Card Package (12th Edition)
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- Consider the ER diagram of online sales system above. Based on the diagram answer the questions below, a) Based on the ER Diagram, determine the Foreign Key in the Product Table. Just mention the name of the attribute that could be the Foreign Key. b) Mention the relationship between the Order and Customer Entities. You can use the following: 1:1, 1:M, M:1, 0:1, 1:0, M:0, 0:M c) Is there a direct relationship that exists between Store and Customer entities? Answer Yes/No? d) Which of the 4 Entities mention in the diagram can have a recursive relationship? e) If a new entity Order_Details is introduced, will it be a strong entity or weak entity? If it is a weak entity, then mention its type?arrow_forwardNo aiarrow_forwardGiven the dependency diagram of attributes {C1,C2,C3,C4,C5) in a table shown in the following figure, (the primary key attributes are underlined)arrow_forward
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- Consider the ER diagram of online sales system above. Based on the diagram answer the questions below, 1. Based on the ER Diagram, determine the Foreign Key in the Product Table. Just mention the name of the attribute that could be the Foreign Key 2. Is there a direct relationship that exists between Store and Customer entities? AnswerYes/No?arrow_forwardConsider the ER diagram of online sales system above. Based on the diagram answer thequestions below, 1. Mention the relationship between the Order and Customer Entities. You can use the following: 1:1, 1:M, M:1, 0:1, 1:0, M:0, 0:M 2. Which one of the 4 Entities mention in the diagram can have a recursive relationship? 3. If a new entity Order_Details is introduced, will it be a strong entity or weak entity? If it is a weak entity, then mention its type (ID or Non-ID, also Justify why)? NO AI use pencil and paperarrow_forwardSTEP 1: The skeleton Let's start by creating a skeleton for some of the classes you will need. • Write a class called Tile. You can think of a tile as a square on the board on which the game will be played. We will come back to this class later. For the moment you can leave it empty while you work on creating classes that represents characters in the game. • Write an abstract class Fighter which has the following private fields: - A Tile field named position, representing the fighter's position in the game. A double field named health, representing the fighter's health points (HP). An int field named weaponType, representing the type of weapon the fighter is using. This value is used to rank different weapon types: higher values indicate higher weapon ranks. -An int field named attackDamage, representing the fighter's attack power. The class must also have the following public methods: 3 A constructor that takes as input a Tile indicating the position of the fighter, a double…arrow_forward
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