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Concept explainers
To Determine:
To revise the email message to make it more direct and concise and to develop a subject line for the revised message.
Introduction:
As per the data given, the following is the short email message:
I’m contacting you about your recent e-mail request for technical support on your cable internet service. Part of the problem we have in tech support is trying to figure out exactly what each customer’s specific problem is so that we can troubleshoot quickly and get you back in business as quickly as possible. You may have noticed that in the online support request form, there are a number of field to enter your type of computer, operating system, memory, and so on. While you did tell us your experiencing slow download speeds during certain times of the day, you didn’t tell us which time specifically, not did you complete all the fields telling us about your computer. Please return to our support website and resubmit your request, being sure to provide all necessary information; then we’ll be able to help you.
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Chapter 8 Solutions
Excellence in Business Communication (12th Edition)
- The per-unit cost of an item is its average total cost (= total cost/quantity). Suppose a new cell phone application costs $115,000 to develop and only $0.75 per unit to deliver to each cell phone customer. What will be the per-unit cost of the application if it sells 100 units? 1000 units? 1 million units?arrow_forwardcan you please this general accountingarrow_forwardPlease provide answer this financial accounting questionarrow_forward
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- International Business: Competing in the Global M...BusinessISBN:9781259929441Author:Charles W. L. Hill Dr, G. Tomas M. HultPublisher:McGraw-Hill Education
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