Management Information Systems: Managing The Digital Firm (16th Edition)
Management Information Systems: Managing The Digital Firm (16th Edition)
16th Edition
ISBN: 9780135191798
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
Expert Solution & Answer
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Chapter 4, Problem 9HMP

Explanation of Solution

Calculating the total amount of time spend by each employee and the total amount of time used by the computers:

The chart below indicates each employee in the insurance company and their respective time spent on the web versus the time spend for company purposes.

Employee NameWeekly Online MinutesActual Company Minutes
Kelleher, Claire248141
McMahon, Patricia12744
Milligan, Robert1550
Olivera, Ernesto400
Talbot, Helen260125
Wright...

Explanation of Solution

Ethical problems created by the employees:

  • Understanding the report, there is a clear indication that employees are using the web for their personal uses also during the time of work.
  • This personal usage can be social networking sites or other company websites, which do not have relevance to their function or the insurance company’s interests.
  • This personal work results in loss of productivity of the employees to the company, seriously affecting the profitability of the small firm.
  • This private use of web can also make them to lose their working hours, necessitating them to work extra hours with extra pay, to complete a project on the scheduled deadline...

Program Plan Intro

Guidelines for ethical analysis:

To conduct an ethical analysis, we must follow the below mentioned guidelines:

  • Identifying and describing the facts correctly
    • A company must perform all the necessary checks.
    • Need to distinguish and check between actual problem and the reports on paper.
    • Identifying the truth will only help to solve the problem.
  • Identify the higher values and the conflict of interest
    • Important to solve this dilemma so that the higher values are retained such as privacy, freedom, and intellectual property rights.
    • Addressing the problem while upholding the values is needed.
  • Identify the stakeholders
    • Stakeholders involve all those who are interested in the outcome of their situation and understanding the opinions of those is required.
  • Identify the reasonable options that can be taken
    • Options can be accepted by all or only a few.
    • Also, the suitable choices can be either effective for most or a few only.
    • Understanding all possible ways of action is needed.
  • Identify the potential consequences of the options taken
    • Every action taken will have a consequence and it is needed that ethical value is retained.
    • Also, the option chosen should be able to work consistently over time.

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