Comptia A+ Core 1 Exam: Guide To Computing Infrastructure (mindtap Course List)
10th Edition
ISBN: 9780357108376
Author: Jean Andrews, Joy Dark, Jill West
Publisher: Cengage Learning
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Expert Solution & Answer
Chapter 3, Problem 9TC
Explanation of Solution
Given:
Windows 8 reporting 4Gb of memory installed.
Two slots out of four are populated in BIOS/UEFL.
2-GB DIMMs which are installed in the two empty DIMM slots.
To find: The four steps that should be taken to troubleshoot the problem of the missing memory.
Solution:
The steps that need to be taken to troubleshoot the missing memory are:
The primary step is to always open the System Information window to verify the edition or version of Windows 8 installed...
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You have just upgraded memory on a computer from 4 GB to 8 GB by adding one DIMM. When you first turn on the PC, the memory count shows only 4 GB. Which of the following is most likely the source of the problem? What can you do to fix it?
. When planning a memory upgrade, you discover that Windows 8 reports 4 GB of memory installed.
In BIOS/UEFI, you see that two of four slots are populated. You install two 2-GB DIMMs in the two empty DIMM slots. When you boot the system, Windows 8 still reports 4 GB of memory. Order the four steps you should take to troubleshoot the problem of missing memory.
Open the case and verify that the DIMM modules are securely seated.
Go into BIOS/UEFI and verify that it recognized 8 GB of installed memory.
Open the System Information window to verify the edition or version of Windows 8 installed.
Inspect the DIMMs you installed to verify that they match the existing DIMMs and those the motherboard can support.
Chapter 3 Solutions
Comptia A+ Core 1 Exam: Guide To Computing Infrastructure (mindtap Course List)
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