Pearson eText for Software Engineering -- Instant Access (Pearson+)
Pearson eText for Software Engineering -- Instant Access (Pearson+)
10th Edition
ISBN: 9780137503148
Author: Ian Sommerville
Publisher: PEARSON+
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Chapter 23, Problem 23.1E

Explanation of Solution

Circumstances:

The circumstances where a company might charge higher price for a software system are as follows:

  • When the customer is not having any alternative, the ethics of excessive pricing is considered in this situation.
  • Where the customers has special requirements like rapid delivery.
  • When the customer wants the developer to take a considerable amount of project risk.
  • When the work is not central to the company’s business and if it diverts people from other business focused activities.
  • The organization can make a great profit later by accepting a low profit on one project first.
  • When the customers demand for the complete source code for future maintenance, the organization needs to charge a significant amount.

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It is clear that a software development project carried out by a software house for a specific customer is carried out under content and timetable obligations, and is subject to the customer-supplier relationship. 1. Discuss whether a customer-supplier relationship is expected when the software developed is to be sold to the public as a software package. 2. Discuss whether a customer-supplier relationship is expected when software is developed for "in-house" use, as in the case where a software development department develops an inventory program for the company's warehouses. 3. Some managers claim that the closer relationships are to a formal pattern, the greater the prospects are for the project's success. Discuss whether implementing customer- supplier relationships in the situations mentioned in (1) and (2) are a benefit for the company (referring to the internal customer and supplier) or an unnecessary burden to the development team.
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