To discuss: Person J’s action on personal selling process.
Introduction:
A two way communication used to interact between the seller and buyer on the motive to make sales are termed as personal selling, that is face to face encounter.
Explanation of Solution
Given statement:
Person J is the representative of CS brokerage firm. He bought the list of subscribers and communicates them with regards to their interest in discount brokerage services. People without the regular brokers were asked about their investment needs. Then after two days he called them and gave the investment advices and asked for their needs to open account.
Actions in stages of personal selling process:
There are six stages in personal selling process are as follows:
- Prospecting: Here Person J’s action is purchasing the mailing list of the subscribers.
- Preapproach or approach: This is the next method where it involves gaining additional information and making decisions on the best way to approach. Here Person J’s action is that he calls the subscribers and making an enquiry to know about the number of persons having stocks with regular brokers.
- Presentation or close. Convention of prospectus into customer by creating need for services and products is involved in presentation stage. Here Person J’s action is giving the investment advices and asked for their needs to open account.
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