Introduction to Statistical Quality Control
7th Edition
ISBN: 9781118146811
Author: Montgomery, Douglas C.
Publisher: John Wiley & Sons Inc
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Chapter 2, Problem 9DQE
An important part of a project is to identify the key process input variables (KPIV) and key process output variables (KPOV). Suppose that you are in charge of a hospital emergency room. Discuss the KPIVs and KPOVs for this business. How do they relate to possible customer CTQs?
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Chapter 2 Solutions
Introduction to Statistical Quality Control
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