Basic Business Statistics, Student Value Edition (13th Edition)
Basic Business Statistics, Student Value Edition (13th Edition)
13th Edition
ISBN: 9780321946393
Author: Mark L. Berenson, David M. Levine, Kathryn A. Szabat
Publisher: PEARSON
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Chapter 19, Problem 13PS

a.

To determine

Make a C-chart for the number of items per day that are returned for rework and determine whether the process is in state of control.

b.

To determine

Determine whether the owner should take an action on 12 items returned on day 12, and also determine the owner action when the 20 items were returned on day 12.

c.

To determine

Determine the actions that owner needs to take in order to reduce the number of items returned per day for rework.

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