A+ Guide To It Technical Support
A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Chapter 18, Problem 4TC

Explanation of Solution

Given:

The scanner which is connected to the Mac is creating issues.

The user suspects the corrupted device drivers for the issues in scanner.

To find: The first step and the second best step to be taken by the user if the scanner which is connected to the Mac is creating issues.

Solution:

The firmware updates for printers, graphic drivers and scanners are included in Mac updates...

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