Practical Management Science
5th Edition
ISBN: 9781305250901
Author: Wayne L. Winston, S. Christian Albright
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 13.5, Problem 29P
Summary Introduction
To determine: The machine that the bank should rent.
Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
In the production shop of a company, the breakdown of the machines is found to be Poisson distributed with an average rate of 3 machines per hour. Breakdown time at one machine cost 400 birr per hour to the company. There are two choices before the company for hiring the repairmen. One of the repairmen is slow but cheap, the other is fast but expensive. The slow cheap repairman demands 200 birr per hour and will repair the broken down machines exponentially at the rate of 5 per hour. The fast expensive man demands 300 birr per hour and will repair machines exponentially at an average rate of 6 per hour. Which repairman should be hired?
You are considering to invest in a franchise for
a coffee shop in your neighborhood. To
understand the revenue potential, you decide
to visit a coffee shop from the same chain next
to your neighborhood. In the next few months,
you visit this coffee shop at random times
between 6am and 9am. You observe that the
line (queue) averages about 9 customers and it
takes about 3 minutes to get in and out of the
coffee shop. Assuming this is a typical
experience and each customer spends about
$5 per visit, what is the revenue potential per
hour of this coffee shop?
Hint: Calculate the number of customers
arriving per minute (i.e., λ). Convert this to
customers per hour. Then, calculate the
revenue from these customers (each customer
spends about $5, on average)
Toolco operates a machine shop with 22 machines. On the
average, a machine breaks down every 2 hours. It takes an
average of 12 minutes to complete a repair. When a machine
breaks down, one of four repairpersons is called upon to do the
repair. Both the time between breakdowns and the repair time are
exponential. Toolco is interested in analyzing this situation and
knowing the number of repairpersons needed to keep the shop
running "smoothly."
A = 12 = 0.5 breaks down per hour
μ = 60/12 = 5 breaks down per hour
System limit = K = 22 machines
Source limit= K = 22 machines
R = 1, 2, 3, 4.
(M/M/R: GD/ K /K),
Chapter 13 Solutions
Practical Management Science
Ch. 13.3 - Prob. 1PCh. 13.3 - Prob. 2PCh. 13.3 - Prob. 3PCh. 13.3 - Prob. 4PCh. 13.4 - Prob. 5PCh. 13.4 - Prob. 6PCh. 13.4 - Prob. 7PCh. 13.4 - Prob. 8PCh. 13.5 - Prob. 9PCh. 13.5 - Prob. 10P
Ch. 13.5 - Prob. 11PCh. 13.5 - Prob. 12PCh. 13.5 - Prob. 13PCh. 13.5 - Prob. 14PCh. 13.5 - Prob. 15PCh. 13.5 - Prob. 16PCh. 13.5 - Prob. 17PCh. 13.5 - Prob. 18PCh. 13.5 - Prob. 19PCh. 13.5 - Prob. 20PCh. 13.5 - Prob. 21PCh. 13.5 - Prob. 22PCh. 13.5 - Prob. 23PCh. 13.5 - Prob. 24PCh. 13.5 - Prob. 25PCh. 13.5 - Prob. 26PCh. 13.5 - Prob. 27PCh. 13.5 - Prob. 28PCh. 13.5 - Prob. 29PCh. 13.5 - Prob. 30PCh. 13.5 - Prob. 31PCh. 13.5 - Prob. 32PCh. 13.5 - Prob. 33PCh. 13.5 - Prob. 34PCh. 13.5 - Prob. 35PCh. 13.5 - Prob. 36PCh. 13.5 - Prob. 37PCh. 13 - Prob. 46PCh. 13 - Prob. 47PCh. 13 - Prob. 48PCh. 13 - Prob. 49PCh. 13 - Prob. 50PCh. 13 - Prob. 51PCh. 13 - Prob. 52PCh. 13 - Prob. 54PCh. 13 - Prob. 58PCh. 13 - Prob. 59P
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- A worker at the State Unemployment Office isresponsible for processing a company’s forms when it opensfor business. The worker can process an average of 4 formsper week. In 2002, an average of 1.8 companies per weeksubmitted forms for processing, and the worker had abacklog of .45 week. In 2003, an average of 3.9 companiesper week submitted forms for processing, and the workerhad a 5-week backlog. The poor worker was fired and suedto get his job back. The court said that since the amount ofwork submitted to the worker had approximately doubled,the worker’s backlog should have also doubled. Since his backlog increased by more than a factor of 10, he must havebeen slacking off, so the state was justified in firing him.Use queuing theory to defend the worker (based on an actualcase!).arrow_forwardI am looking to simulate the flow of four different products within a warehouse environment. Each product first moves to a temporary waiting area before being processed by one of four dedicated inspection machines. After inspection, the products proceed to a scanning station and are then transported to one of four racks. Products arrive randomly, averaging every 12 seconds, with inspection times varying, averaging 6 seconds. The scanning process is fixed at 4 seconds. The simulation will run for 50,000 seconds with a queue capacity of 10,000. To start, I am using FlexSim to build the model. I will be setting up the layout, configuring the settings for key elements like queues, sources, and processors, and analysing the simulation output, paying attention to important metrics such as the “state” and “average content” of key objects to gain insights into the system’s performance.Help me check whether my layout in the attached image is correct or not for the above task, or i am still…arrow_forwardSuppose the waiting time at a certain checkout counter is bi-modal. With probability 0.85, the waiting time follows an exponential distribution with a mean waiting time of four minutes. With probability 0.15, the waiting time equals 20 minutes. a) Compute the mean and median waiting time at the checkout counter. b) Compute the variance of the waiting time at the checkout counter. c) Compute the probability that an individual customer waits longer than 5 minutes at the checkout counter.arrow_forward
- c. The probability that more than five cars arrive in any given hourarrow_forwardA copier is able to operate for an average of 200 hours between repairs, and the mean repair time is two hours. Determine the availability of the copier.arrow_forwardLarry Ellison starts a company that manufactures high-end custom leather bags. He hires three employees. Each employee only begins working on a bag when a customer order has been received and then she makes the bag from beginning to end. The average production time of a bag is 1.8 days, with a standard deviation of 2.1 days. Larry expects to receive one customer order per day on average. The interarrival times of orders have a coefficient of variation of one. What is the expected duration, in days, between when an order is received and when production begins on the bag?arrow_forward
- Larry Ellison starts a company that manufactures high-end custom leather bags. Hehires two employees. Each employee only begins working on a bag when a customerorder has been received and then she makes the bag from beginning to end. The average production time of a bag is 1.8 days, with a standard deviation of 2.7 days. Larryexpects to receive one customer order per day on average. The interarrival times oforders have a coefficient of variation of one. What is the expected duration, in days,between when an order is received and when production begins on the bag?arrow_forwardA small grocery store has a single cashier lane where groceries line up to pay for their purchases. Interarrival time of customers is exponentially distributed with mean of 3 mins. Due to the variety in type and number of items purchased, transaction time is approximately exponentially distributed with mean 2.5 mins. a. Compute for the average number of customers in the cashier lane. b. Find the probability that there are at most 4 customers in the lane. c. What is the proportion of time that the cashier is idle? d. Find the average time a customer spends in the cashier, including queuing time and transaction time. e. Buying a POS machine will help reduce average transaction time to only 2 mins. (20% reduction) with the aid of a barcode reader - eliminating the need to type item codes manually. If implemented, find the percent reduction in the average time a customer spends in the cashier.arrow_forwardLarry Ellison starts a company that manufactures high-end custom leather bags. He hires two employees. Each employee only begins working on a bag when a customer order has been received and then she makes the bag from beginning to end. The average production time of a bag is 1.7 days, with a standard deviation of 3 days. Larry expects to receive one customer order per day on average. The interarrival times of orders have a coefficient of variation of one. X Answer Is complete but not entirely correct. (Carry at least 4 decimal places in all intermediate calculations. Round your final answer to 2 decimal places.) What is the expected duration, in days, between when an order is received and when production begins on the bag? 30.39 8 daysarrow_forward
- A Printed Circuit Board (PCB) machine installs integrated circuits onto a board. Before starting to produce a board, the PCB machine requires a 16-minute setup. Once in production, the PCB machine requires only 0.19 minute per board. a. Currently, the PCB machine produces 525 boards between setups. Given this operating process, what is the capacity of the PCB machine (in boards per min)? b. Currently, the PCB machine produces 525 boards between setups. Given this operating process, what is the utilization of the PCB machine? c. Say the PCB machine produces 400 boards s between setups and demand is 2 boards per minute. Given the operating process, what is the avergae inventory of boards anf the PCB machine? d. Demand for boards occurs at the rate of 2 boards per minute. What is the smallest batch size such that the PCB machine does not constrain the flow rate through the process?arrow_forwardA bank official finds that the length of time customers wait to be served by teller are approximately normally distributed with a mean of 5 minutes and a standard deviation of 3 minutes. What probability that a customer has to wait for at least 6.7 minutes?arrow_forward48. Ships arrive at a port facility at an average rate of twoships every three days. On average, it takes a single crewone day to unload a ship. Assume that interarrival andservice times are exponential. The shipping companyowns the port facility as well as the ships using that facility. The companyestimates that it costs $1000 per dayfor each day that a ship spends in port. The crew servicing the ships consists of 100 workers, each of whom ispaid an average of $30 per day. A consultant has recommended that the shipping company hire an additional40 workers and split the employees into two equal-sizecrews of 70 each. This would give each crew an averageunloading or loading time of 1.5 days. Which crew arrangement would you recommend to the company?arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,