Chapter 12, Problem 12.1.2CS

Summary Introduction

Case summary:

Bluebird Care, an in-home health care agency which was founded by Robin Martin with 2 employees and 5 clients has now grown to have 25 employees serving 50 clients.

Characters in the case:

Robin, Terry, Belinda, James and Caleb

Adequate information:

The follower ship of Robin’s employees and its transformation with the expansion of the agency, and how the follower’s characteristics impact Robin’s leadership and the agency as a whole.

To determine:

How follower ship is related to the agency’s mission and whether the followers have understood its importance.