Business in Action
Business in Action
9th Edition
ISBN: 9780135198100
Author: BOVEE
Publisher: PEARSON CO
Question
Book Icon
Chapter 11, Problem 3CTQ
Summary Introduction

Case summary:

A health care system called Company K was embracing opportunities and challenges of diversity from 1945. Now the company became one of the most non-profit health systems. The approach of the company is culturally competent care which means the company it encourages the culture in diversity in the health care settings, it respects the practices and belief of the members. These practices are been blend in the company’s structure, culture, and practices.

Th company believes that providing a diverse client base needs a diverse staff. The staffs of the company are mostly women and the priority was given to them.

To have an effective communication, the company emphasis on the inclusion and diversity. The company deals with various people from various countries and connects more audience which became as a competitive advantage.

Characters in the case:

  • Company K

To discuss:  The significance of Company K being recognized for having the best employee wellness program in the country.

Blurred answer
Knowledge Booster
Background pattern image
Recommended textbooks for you
Text book image
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Text book image
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Text book image
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Text book image
Business in Action
Operations Management
ISBN:9780135198100
Author:BOVEE
Publisher:PEARSON CO
Text book image
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Text book image
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.