Chapter 11, Problem 2RQ

Explanation of Solution

Enterprise-wide knowledge management systems and its value for business:

• These systems collect, store, distribute and apply digital content and knowledge.
• They are equipped with the capacity to search information, storage of structured as well as unstructured data, and the ability to identify the expertise of employees within the organisation.
• They are general purpose and business wide efforts that also provides supporting technologies such as portals, search engines, learning management systems and tools for collaboration.
• Structured knowledge systems provide databases and supporting tools for organisation and storage of structured documents.
• Similarly, semi structured knowledge such as email or rich media, are stored in databases and tools for their organisation in a semi structured knowledge system.
• The discovery of new knowledge through development of powerful systems by researchers have led to evolution of visualisation, simulation, and virtual reality systems.

Knowledge network systems:

• They establish a directory of corporate experts for each knowledge domain...

Explanation of Solution

Role of Taxonomies in facilitating knowledge management:

• They are used to organise information into specific categories based on classification schemes.
• They provide ease of access to utilise the enterprise content management which stores large amount of information.

Role of MOOCs in facilitating knowledge management:

• Massive Open Online Courses (MOOC) are open educational courses, available online, through the internet providing access to large number of participants.
• Companies use them as a new way of learning content that is delivered online, where collaboration of people with each other is possible...