Management Information Systems: Managing The Digital Firm (16th Edition)
Management Information Systems: Managing The Digital Firm (16th Edition)
16th Edition
ISBN: 9780135191798
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
Expert Solution & Answer
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Chapter 1.1, Problem 1.2CQ

Explanation of Solution

Identifying the problems that businesses in this case study solved by using mobile digital devices:

Network Rail and British Airways uses mobile digital device to overcome the problems in a management.

  • Network Rail:
    • Network Rail is one of the biggest rail management in the world. They have of several key stations in England, Scotland and Wales. They have to keep track all trains in each place.
    • Their overall work is to run, maintain and develop the rail tracks, signalling, bridges, levels crossing and tunnels.
    • Network Rail uses a unique groups of apps for 22,000 iPhone and iPad devices to maintain the operations.
    • One of the applications used by Network Rail helps the employees to report hazards as they are found, so that the problem can be addressed quickly. They can also take a picture of dangerous situation with their phones which also can be resolved immediately...

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