EBK PRINCIPLES OF OPERATIONS MANAGEMENT
11th Edition
ISBN: 9780135175644
Author: Munson
Publisher: VST
expand_more
expand_more
format_list_bulleted
Question
Chapter 1, Problem 4DQ
Summary Introduction
To determine: Four people who have contributed to the theory and techniques of operations management.
Introduction:
Operations management deals with the business administration process that forms the highest level of efficiency within a company. Operations management is related to the conversion of labor and materials into products and services in an effective manner to generate or maximize profit in a company.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
Briefly outline the study by Fletcher & Nielsen (2012). Comment on what they did, what they found and what they concluded.
Problem data follows:
Annual number of customers surveyed
7,600
Cost of survey if conducted by RBG Associates
$ 35,000
Costs related to the survey in the prior year.
Mailing
$17,500
Printing (done by Lester Print Shop)
6,000
Salary of Pat Fisher, part-time employee who stuffed envelopes
and summarized data when surveys were returned
2,080
Depreciation of computer and software
1,200
Electricity and phone costs
600
Total
$27,380
Number of hours spent on survey by Pat Fisher
130
Required: fill in the yellow cells and also the name of the costs listed under the cost savings. The "Cost of RGB" has been filled in for you.
What is the…
subject: Quantitative Analysis For Business
Please answer both of them.
Chapter 1 Solutions
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
Ch. 1 - Prob. 1EDCh. 1 - Prob. 1DQCh. 1 - Prob. 2DQCh. 1 - Prob. 3DQCh. 1 - Prob. 4DQCh. 1 - Figure 1.1 outlines the operations,...Ch. 1 - Prob. 6DQCh. 1 - Prob. 7DQCh. 1 - Identify the 10 strategic operations management...Ch. 1 - Prob. 9DQ
Ch. 1 - Prob. 10DQCh. 1 - Prob. 11DQCh. 1 - Mass customization and rapid product development...Ch. 1 - What are the five reasons productivity is...Ch. 1 - Prob. 14DQCh. 1 - Prob. 15DQCh. 1 - Prob. 1PCh. 1 - Prob. 2PCh. 1 - This year, Druehl, Inc., will produce 57,600 hot...Ch. 1 - Prob. 4PCh. 1 - Prob. 5PCh. 1 - Prob. 6PCh. 1 - Prob. 7PCh. 1 - Prob. 8PCh. 1 - Browns, a local bakery, is worried about increased...Ch. 1 - Prob. 10PCh. 1 - Prob. 11PCh. 1 - Charles Lackey operates a bakery in Idaho Falls,...Ch. 1 - Prob. 13PCh. 1 - Prob. 14PCh. 1 - Prob. 15PCh. 1 - Prob. 16PCh. 1 - Prob. 17PCh. 1 - Prob. 1CSCh. 1 - Do you think the Uber model will work in the...Ch. 1 - Prob. 3CSCh. 1 - From your knowledge of production processes and...Ch. 1 - Prob. 1.2VCCh. 1 - Prob. 1.3VCCh. 1 - Prob. 2.1VCCh. 1 - Prob. 2.2VCCh. 1 - Prob. 2.3VC
Knowledge Booster
Similar questions
- Scenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. What should Sharon do in this situation?arrow_forwardScenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. What does the Institute of Supply Management code of ethics say about financial conflicts of interest?arrow_forwardDefine "benchmarking" and describe its purpose.arrow_forward
- Directions: Given the excerpt from a research conducted by Herrero (2018), analyze the research instrument used based on the following criteria. NUMERACY INVENTORY DEVICE (NID): BASIS FOR CRAFTING STRATEGIC INTERVENTION MATERIALS (SIM) IN MATHEMATICS Rico A. Herrero Research Instrument In order for the researcher to gather necessary data, the researcher devised a tool called the Numeracy Inventory Device (NID) which measured the students' numeracy skills. This was composed of 80 items test which underwent validation by the mathematics experts such as master teachers, head teachers, etc. Moreover, in order to establish not only the validity of the device but also the reliability, sophisticated item analysis was also conducted. Out of these 80 items, 50 good questions were retained and became part of the device. The questions covered the following areas: Whole Numbers, Signed Numbers, Fractions, Decimals, and Percentages. After establishing the device's validity and reliability, the…arrow_forwardWhat are the 4 sustainability process strategies?arrow_forwardAnswer V. Statement of the problem. The second picture is the problem or basis for this study analysis.arrow_forward
- Plastomer, Inc. specializes in the manufacture of high-grade plastic film used to wrap food products. Film is rejected and scrapped for a variety of reasons (e.g., opacity, high carbon content, incorrect thickness or gauge, scratches, and so on). During the past month, management collected data on the types of rejects and the amount of scrap generated by each type. The results are given in the following table. Compute percent of total amount for each type of failure to complete the table. (Enter your responses as percents rounded to one decimal place.) Type of Failure Amount of Scrap (Ibs.) Percent of Total Amount 1 Air bubbles 500 2 Bubble breaks 26,400 3 Carbon content 250 % 4 Unevenness 3,540 5 Thickness or gauge 3,640 % 6 Орacity 650 % 7 Scratches 10,810 8 Trim 700 % 9 Wrinkles 22,810 |%arrow_forwardPlastomer, Inc. specializes in the manufacture of high-grade plastic film used to wrap food products. Film is rejected and scrapped for a variety of reasons (e.g., opacity, high carbon content, incorrect thickness or gauge, scratches, and so on). During the past month, management collected data on the types of rejects and the amount of scrap generated by each type. The results are given in the following table. Compute percent of total amount for each type of failure to complete the table. (Enter your responses as percents rounded to one decimal place.) LOADING... Type of Failure Amount of Scrap (lbs.) Percent of Total Amount 1 Air bubbles 500 enter your response here% 2 Bubble breaks 25,500 enter your response here% 3 Carbon content 250 enter your response here% 4 Unevenness 3,680 enter your response here% 5 Thickness or…arrow_forwardDiscuss the importances of identifying and differentiating order of qualifiers and order winners?arrow_forward
- 3.Explain the problems that the potential employee may experience if M&S opens the new food store in the shopping centre.arrow_forwardQ1) solve the following mcqs a) At Khaleej Corporation, managers drew up a three-stage plan as they prepared for layoffs. First, they warned employees several months ahead that layoffs were inevitable. Soon thereafter, they held on-site presentations at all locations to explain to employees why the layoffs were needed and to provide as much information as they could about what employees should expect. Represents an example of?" Provide assistance to displaced workers Help survivors thrive Both A & B More Communication is significant b) Rational decision-making approach ideally implies ______ decisions. Programmed Non-programmed Rational Non-rationalarrow_forwardQ: Model the following business process at a supplier. . After a supplier notifies a retailer of the approval of a purchase order, the supplier can receive an order confirmation, an order change, or an order cancelation from the retailer. It may happen that no response is received at all. If no response is received after 48 h, or if an order cancelation is received, the supplier will cancel the order. If an order confirmation is received within 48 h, the supplier will process the order normally. If an order change is received within 48 h, the supplier will update the order and ask again the retailer for confirmation. The retailer is allowed to change an order at most three times. Afterwards, the supplier will automatically cancel the order.arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning