Your response to Simeon's in-app chat message “Good Afternoon, I need to speak to a manager now, can someone please call me back! Netflix has taken money out of my account when I cancelled the subscription ages ago. They have still charged me for their services. This has left me with no money. This is fraud! I need this money refunded straight away otherwise I will not be able to afford groceries for my kids this week. Please refund this money now! I don’t want to wait anymore. I have tried calling but can’t get through, someone please call me!” *
Simeon has sent us an email, please call this
customer and document how you would approach the phone call, there is not a manager available but you do not want to leave the callback for another day. Please document the process you would follow from the moment the customer answers your call back:
Step by stepSolved in 3 steps
- Read and understand the topic below and write your understanding and learnings of the topics. W-i-t-h-h-o-l-d-i-n-g- -T-a-x-e-s A systematic way of collecting taxes at source, an indispensable method of collecting taxes to ensure adequate revenue for the government. The withholding tax agent who is usually an employer or a person from whom the income is derived does this process through withholding the appropriate amount of taxes from taxpayers. It is designed to ensure the collection at source of income taxes. If w-i-t-h-h-o-l-d-i-n-g- -t-a-x is not withheld from income payments, there will be a disallowance of deductible business expenses claimed by the withholding agent in his income tax return or a penalty imposed on the w-i-t-h-h-o-l-d-i-n-g- -t-a-x agent for failure to withhold the tax. F-i-n-a-l- -W-i-t-h-h-o-l-d-i-n-g- -T-a-x Under the f-i-n-a-l- -w-i-t-h-h-o-l-d-i-n-g- -t-a-x- -s-y-s-t-e-m, the amount of income tax withheld by the withholding agent is constituted as a…arrow_forwardCreate one source document that would be used by my icecream company, chils and fruit (e.g. cash sales slip or sales invoice)arrow_forwardMcMaskers has a negative cash to cash cycle. From this information alone, McMaskers is a. losing money b. managing its working capital well c. heavily investing in new equipment d. not product centricarrow_forward
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