Your patient reports a prior negative experience with a healthcare provider who "didn't listen" and "rushed through exams." The patient appears uncertain and in need of reassurance. What is serving as a barrier to communication with this patient? Describe the techniques that the nurse can use to address this type of situation. Include verbal AND non-verbal techniques.

Intro To Health Care
4th Edition
ISBN:9781337338295
Author:Mitchell
Publisher:Mitchell
Chapter16: The Communication Process
Section: Chapter Questions
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Your patient reports a prior negative experience with a healthcare provider who "didn't listen" and "rushed through exams." The patient appears uncertain and in need of reassurance. What is serving as a barrier to communication with this patient? Describe the techniques that the nurse can use to address this type of situation. Include verbal AND non-verbal techniques.
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