You are the newly appointed operations manager for a local manufacturer of jeans for men and women. Previously, there was no proper management of the department and you intend to correct this by revamping the layout and flow of manufacturing. You also intend on improving the reliability of the operations processes. You need to explain to your new operations team several important concepts related to operations management. 1.Describe the process classification type that applies for the jean manufacturing business. Justify your selection. In 10 bullets points

You are the newly appointed operations manager for a local manufacturer of jeans for men and women. Previously, there was no proper management of the department and you intend to correct this by revamping the layout and flow of manufacturing. You also intend on improving the reliability of the operations processes. You need to explain to your new operations team several important concepts related to operations management. 1.Describe the process classification type that applies for the jean manufacturing business. Justify your selection. In 10 bullets points

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 10DQ

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You are the newly appointed operations manager for a local manufacturer of jeans for men and women. Previously, there was no proper management of the department and you intend to correct this by revamping the layout and flow of manufacturing. You also intend on improving the reliability of the operations processes. You need to explain to your new operations team several important concepts related to operations management. 1.Describe the process classification type that applies for the jean manufacturing business. Justify your selection.
Create the process diagram 4. DESIGN and DRAW a high level “as-is” process diagram depicting how a trade would be made, under your proposed structure. The diagram should be for the model you are supporting and should show the bands, process flows, roles, decisions and/or cross functional interactions required. Summarise and make Recommendations 5. Summarise the information shared thus far, and discuss TWO findings about your analysis from your management level that can be used to decide on the final company structure. Make TWO recommendations to support either a change or no change, in the company structure. Only credible sources should be used.
Jack has been the Operations Manager at a Manufacturing Plant that uses a line process for many years. Today, however, his manager has advised that his new job will be an operations manager in the company's Hotel division, a services business. A) Describe the differences that he will see between the line process in manufacturing and the services package in services. B) Then, describe changes in the measurement of efficiency and effectiveness that Jack will have to consider as a services operations manager rather than as a manufacturing operations manager.
What are the main factors that contribute to process variation in operations management?
As a management consultant, you are familiar with several tools and techniques that can be implemented to improve quality, such as outsourcing, reduced cycle time, statistical process control, Six Sigma, and quality standards (ISO 9000 and ISO 14000). The manager of We Knead Pizza, a pizzeria with four locations, has requested your input on improving the quality of food and consistency of service in her restaurants.In your response, (1) describe at least three techniques that might be used by We Knead Pizza. Then, (2) give a specific example of how each technique would be implemented.
What are the key aspects related to process variation in operations management?
Identify any one process among the 5 listed here to perform competitive benchmarking in your healthcare setting.1.Amount of nursing hours/patient/day2.Delayed surgical cases3.Cycle time for all kinds of tests conducted4.Quality of facilities5.Rate of post-operative infections in surgical patients.Develop necessary benchmarking metrics for the process you identify. (Within 300 words)
How can total quality management finest be used in dealing service and/or manufacturing operations? Find three dimensions that you feel are the most important, then specify a Pepsi in production or Bank Al Habib in service that you were very dissatisfied with during the past year, and explain which of these quality dimensions the good or service was deficient on.
Describe how a SCIS makes process excellence possible and ties the critical elements together.
Explain how process design and selection can meet the strategic needsof the business?
What is the goal of continuous quality improvement in operations ?
Virginia College promotes a wide variety of executive training courses for firms in the Arlington, Virginia, region. Director Wendy Tate believes that individually written letters add a personal touch to marketing. To prepare letters for mailing, she conducts a time study of her secretaries. On the basis of the observations shown in the following table, she wishes to develop a time standard for the whole job. Element Customizing letter Labeling envelope Stuffing envelope Sealing, sorting Performance Rating 85% 100% 95% 125% 1 2.5 0.9 0.3 0.9 Observation (minutes per cycle) 4 2.1 0.7 0.3 0.9 2 3.5 0.8 0.4 3.0 3 2.8 0.6 2.0* 0.8 5 2.7 3.2* 0.5 4.3^ 6 3.3 0.6 0.6 1.0 *Disregard-secretary stopped to answer the phone ^ Disregard-interruption by supervisor The college uses a total allowance factor of 12%. Tate decides to delete all unusual observations from the time study. The standard time for this process = minutes (round your response decim places).