You are the Global Corporate Security Manager for ZumaJay International, a Software development company. Your firm employs approximately 5,000 people, with office locations in fifteen countries, including UK, USA, Germany, India, China and Russia. The company has a financial turnover in excess of £1bn in the last financial period. You have been asked to consider a proposed update of access control in the UK Office located at 22b Canary Wharf, London. ZumaJay International are the sole occupants of this building. The Canary Wharf office is the JumaJay HQ office. The business conducted in this office includes group communications, group administration, group IT (including servers), and software development. The workforce will comprise approximately one hundred personnel. There is no general access to the public, though visitors, clients and contractors regularly visit and attend meetings in the building. The building has three floors and a basement carpark for use by staff and visitors. The main building has a main entrance/exit at the front of the building leading to a lobby and reception desk. There is another entrance/exit at the rear of the building. All visitors, clients and contractors use the front entrance/exit, with the rear entrance/exit reserved for deliveries. The basement carpark located directly under the building has single entrance/exit point and can be accessed directly from the public road/pavement. There are stairs from the carpark to the reception lobby of the main building. There is no barrier or other access control into the carpark. Situation The Board of ZumaJay International are concerned that the access control into the building may not be commensurate with the current threat of terrorism. There have also been several incidents of attempted unauthorised access to the building including one incident where a member of staff was seriously assaulted. There have also been incidents of theft (mainly laptops and computer hardware) within the building, though it is not clear if this is an internal or external problem (i.e. staff or visitor theft). Some staff have also indicated that they do not feel safe in the carpark during hours of darkness as it is not well lit and can be easily accessed by anyone from the street. The Board’s concerns focus on: Terrorism Theft Assault Vulnerability of Servers Security of basement car park Potential theft of intellectual property Current Access Control There is no access control into the basement car park and no CCTV. Staff are not required to wear passes and have access to all areas within the building. Visitors and contractors are issued passes at reception and escorted by the person they have come to see. Passes are issued at the reception desk in the main lobby on the ground floor of the building. There is a CCTV camera at the entry to the building this is monitored by the security guard located at reception. There are 4 security guards in the building during working hours and 2 at all other times. There is no CCTV within the building and no further access control into any part of the building beyond reception. There are no physical access control barriers within the building. Current Security Responsibilities All Security Officers are employed by the company and report on a daily basis to the Facilities Manager, located in the building. Security is responsible for: Issuing security passes Maintaining security at front and rear entrance Patrolling the building Each guard is paid £30,000 per year. At any one time a Senior Guard is on duty and is paid £35,000 per year. Prepare a business case detailing your proposal for access control into and within 22b Canary Wharf. You should take account of the concerns expressed by the Board and by staff. You should also be sensitive to the type of business that is being conducted and therefore the environment in which staff will be working. Also take in to account the physical location of the office, which is located in Canary Wharf, London and security factors that may arise from this
You are the Global Corporate Security Manager for ZumaJay International, a Software
development company. Your firm employs approximately 5,000 people, with office
locations in fifteen countries, including UK, USA, Germany, India, China and Russia. The
company has a financial turnover in excess of £1bn in the last financial period.
You have been asked to consider a proposed update of access control in the UK Office
located at 22b Canary Wharf, London. ZumaJay International are the sole occupants of this
building.
The Canary Wharf office is the JumaJay HQ office. The business conducted in this office
includes group communications, group administration, group IT (including servers), and
software development. The workforce will comprise approximately one hundred personnel.
There is no general access to the public, though visitors, clients and contractors regularly
visit and attend meetings in the building.
The building has three floors and a basement carpark for use by staff and visitors. The main
building has a main entrance/exit at the front of the building leading to a lobby and reception
desk. There is another entrance/exit at the rear of the building. All visitors, clients and
contractors use the front entrance/exit, with the rear entrance/exit reserved for deliveries.
The basement carpark located directly under the building has single entrance/exit point and
can be accessed directly from the public road/pavement. There are stairs from the carpark
to the reception lobby of the main building. There is no barrier or other access control into
the carpark.
Situation
The Board of ZumaJay International are concerned that the access control into the building
may not be commensurate with the current threat of terrorism. There have also been
several incidents of attempted unauthorised access to the building including one incident
where a member of staff was seriously assaulted.
There have also been incidents of theft (mainly laptops and computer hardware) within the
building, though it is not clear if this is an internal or external problem (i.e. staff or visitor
theft). Some staff have also indicated that they do not feel safe in the carpark during hours
of darkness as it is not well lit and can be easily accessed by anyone from the street.
The Board’s concerns focus on:
- Terrorism
- Theft
- Assault
- Vulnerability of Servers
- Security of basement car park
- Potential theft of intellectual property
Current Access Control
- There is no access control into the basement car park and no CCTV.
- Staff are not required to wear passes and have access to all areas within the
building.
- Visitors and contractors are issued passes at reception and escorted by the person
they have come to see.
- Passes are issued at the reception desk in the main lobby on the ground floor of the
building.
- There is a CCTV camera at the entry to the building this is monitored by the security
guard located at reception.
- There are 4 security guards in the building during working hours and 2 at all other
times.
- There is no CCTV within the building and no further access control into any part of
the building beyond reception.
- There are no physical access control barriers within the building.
Current Security Responsibilities
All Security Officers are employed by the company and report on a daily basis to the
Facilities Manager, located in the building.
Security is responsible for:
- Issuing security passes
- Maintaining security at front and rear entrance
- Patrolling the building
Each guard is paid £30,000 per year.
At any one time a Senior Guard is on duty and is paid £35,000 per year.
Prepare a business case detailing your proposal for access control into and within 22b
Canary Wharf. You should take account of the concerns expressed by the Board and by
staff. You should also be sensitive to the type of business that is being conducted and
therefore the environment in which staff will be working. Also take in to account the
physical location of the office, which is located in Canary Wharf, London and security
factors that may arise from this
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