worker-tracer wristbands

following does not point toward an employer-employee re:

What would Edward Fuchs suggest for companies planning to implement TQM?

Employee Attitudes at Anko Ltd.   Anko Ltd. rents sports equipment. Its main business is renting out ski equipment and snowmobiles. During the winter, the number of employees ranges between 50 and 60 at five locations in various winter resort areas. Al Anko, the owner, hired a management consultant to evaluate employee satisfaction and attitudes. After interviewing nearly 2o employees and supervisors, the consultant developed an attitude survey that was mailed to all employees. From the interviews and attitude surveys, the consultant made the following observations.   Nearly two-thirds of the employees felt little loyalty to the firm because they considered their jobs temporary. Many employees applied to work at Anko because they were interested in skiing. Although the firm gave few benefits, many employees commented about the reduced rental rates on equipment as an important "extra" of their jobs. Every supervisor mentioned that the most important selection criterion was whether an…