Why does the theory of constraints advocate that a manager’s attention be directed tothe bottleneck of a process?a. It is useful to lower the utilization of the bottleneck.b. The bottleneck has considerable influence on the average flow rate of a process.c. It is important to minimize the buffer inventory in front of the bottleneck.d. First-come-first-served scheduling of jobs at the bottleneck ensures that all jobs havethe same expected waiting time before they are processed at the bottleneck.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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Why does the theory of constraints advocate that a manager’s attention be directed to
the bottleneck of a process?
a. It is useful to lower the utilization of the bottleneck.
b. The bottleneck has considerable influence on the average flow rate of a process.
c. It is important to minimize the buffer inventory in front of the bottleneck.
d. First-come-first-served scheduling of jobs at the bottleneck ensures that all jobs have
the same expected waiting time before they are processed at the bottleneck.

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