
Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Transcribed Image Text:Which of the following statements is true?
a) To determine realistic productivity standards, an executive housekeeper
should conduct time and motion studies on all tasks necessary to clean and
maintain each item on an area's inventory list.
b)
A calendar plan for deep cleaning of guestrooms should schedule the
majority of work for periods of high occupancy.
d)
Before determining the number of guestrooms that a room attendant should
be expected to clean during a work shift, the executive housekeeper must
first establish performance standards for guestroom cleaning.
Productivity standards for guestroom cleaning are uniform throughout the
lodging industry.
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