Which of the following statements about formal and informal communication channels is most accurate? a. Managers should do everything possible to avoid grapevine communication within an organization. b. All relevant organizational information should flow through formal communication channels. c. A free exchange of information within organizations should be avoided because it can lead to chaos. d. Companies should monitor social media sites to see what customers and others are saying about the company.

Which of the following statements about formal and informal communication channels is most accurate? a. Managers should do everything possible to avoid grapevine communication within an organization. b. All relevant organizational information should flow through formal communication channels. c. A free exchange of information within organizations should be avoided because it can lead to chaos. d. Companies should monitor social media sites to see what customers and others are saying about the company.

Economics Today and Tomorrow, Student Edition

1st Edition

ISBN:9780078747663

Author:McGraw-Hill

Publisher:McGraw-Hill

Chapter8: Business Organizations

Section: Chapter Questions

Problem 3AA

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	a.	Managers should do everything possible to avoid grapevine communication within an organization.
	b.	All relevant organizational information should flow through formal communication channels.
	c.	A free exchange of information within organizations should be avoided because it can lead to chaos.
	d.	Companies should monitor social media sites to see what customers and others are saying about the company.