Economics Today and Tomorrow, Student Edition
1st Edition
ISBN: 9780078747663
Author: McGraw-Hill
Publisher: Glencoe/McGraw-Hill School Pub Co
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Question
Which of the following statements about formal and informal communication channels is most accurate?
a. |
Managers should do everything possible to avoid grapevine communication within an organization. |
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b. |
All relevant organizational information should flow through formal communication channels. |
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c. |
A free exchange of information within organizations should be avoided because it can lead to chaos. |
|
d. |
Companies should monitor social media sites to see what customers and others are saying about the company. |
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