Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Which of the following is not used in automation of warehouse operations:
a . Forklifts
b. Overhead trolleys
C. POS system
d.Conveyor belts
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- Which of the following is not a characteristic of services? a. Intangible b. Inseparable c. Perishable d. Variable e. Tangiblearrow_forwardThe infrastructure area does not need to be consistent with the customers area. Select one: True O Falsearrow_forwardWhy is the Hayes and Wheelwright product-process matrix NOT used to analyze service delivery systems? a. The relationship between volume and process is not found in many service businesses. b. Services tend to have lower variety, so the variety element of Hayes & Wheelwright is not applicable. c. Services cannot add capacity. d. When services change processes to increase volume, they can still handle a wide variety of customer requests.arrow_forward
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