Principles Of Marketing
17th Edition
ISBN: 9780134492513
Author: Kotler, Philip, Armstrong, Gary (gary M.)
Publisher: Pearson Higher Education,
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Question
Which of the following is an example of mechanical observation.
a.
Mysterry Shopper who pretends to be a customer and observes the situation
b.
Television Audience monitoring which captures what channels is watched by which user, how frequently, for how long etc.
c.
Contrived Observation which is artificially created situation for the puprose of research
d.
Direct Observation
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