When should the employees be informed about a change that is going to take place? A. At the end of the fiscal year. B. Before the planning step begins. C. As soon as details have been confirmed. D. When it is time to educate them on the change.
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- General guidelines for making decisions or taking action in response to a particular event are known as? a. procedures b. regulation c. policies d. none of the above In organizations, effective planning typically involves: Select one: a. determining or revising the organization's mission and goals b. formulating strategy c. implementing strategy d. all of the aboveThe more formal term for what is often referred to as 'Plan B' is a Select one: a. convergence plan b. catastrophe plan c. circumstantial plan d. contingency plan What is "the service concept"? Select one: a. How profitable the service is expected to be over the long term. b. A detailed description of customer requirements and how they are to be satisfied. C. The definition of the market the service will serve. d. The communication skills, qualifications and interests of the workforce.29. A department manager, who is under significant pressure to reduce costs and improve efficiencies, presents the staff with a number of changes that will be made in the coming weeks. The employees in the department are very comfortable with the current approach and do not understand why the changes are being made. Most employees feel the whole matter is based on a passing whim of the manager, but they accept the proposed plan with no visible response. Which barrier to change is occurring in this company? A.Negative employee attitude about the change B.Poor communication of the intent for change C.Lack of infrastructure to support the change D.Fear that the organizational culture may change
- 19. Which tool should a manager use to compare actual results with budgeted results? A.Financial performance reports B.Planned operating budget C.SWOT analysis D.Cash flow analysisWhich of the following is the first step in the planning process? * Analyzing alternatives and making a plan. O Defining the objectives. Implementing the plan and evaluating results. Determining where one stands vis-à- vis objectives.Match each of the following six steps of the basic model of Futures Studies with its correct description (6 marks) - A. B. C. D. E. F. Deciding the Focal Issue - A. B. C. D. E. F. Making alternative futures models - A. B. C. D. E. F. Considering Options, making strategies, and plans - A. B. C. D. E. F. Scan for the signals of change, systems, histories, trends - A. B. C. D. E. F. Implementing Roadmap / Plan - A. B. C. D. E. F. Choosing a preferred future A. Scanning B. Acting C. Forecasting D. Framing E. Visioning F. Planning
- 15- Why is planning important to the organization?. a. Planning controls the external factors b. Planning ensures the organization to be focused on its vision. c. Planning ensures competitors will not dare to compete in the market. d. Planning enables the organization to avoid paying tax.Being the department head, you want to hold a meeting with the senior lecturers about the activities to be organized during the current academic year 2019-20. Draft a notice by giving relevant details/Agenda in not more than 80 words.1. Define operations research. 2. Describe the relationship between the manager and O.R. specialist. 3. Explain the various steps in the O.R. development process. 4. Discuss the applications of O.R. 5. Discuss the limitations of O.R. 6. Discuss different techniques of O.R. 7. Discuss few areas of O.R. applications in your organization or organization you are familiar with.
- 1. This is the beliefs that guide or shape an organization’s attitudes and activities. a.Vision b.Goals c.Mission d.Values 2.This is the general aspiration that an organization wants to achieve. a.Vision b.Goals c.Mission d.Values 3.This is the process that focus on identifying significant external threats and opportunities. a.SWOT Analysis b.Enterprise Risk Management c.Environmental Scanning d.Risk AnalysisWhich is considered as the core of planning? a. Organizing b. Decision making c. Staffing d. ControllingWhich of the following would be an advantage of using a qualitative approach to managerial decison-making? a. The linear program indetified the optimal solution for profit relating to the sales forecast b. The breakeven analysis indicated that purchasing a machine would increae profitability c. The sales staff is often aware of sutomer's future plans d. Sales people are least likely to be influenced by recent events e. Sales people are least likelyto be biased by sales