Understanding Business
Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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What type of issues would nonverbal communication cause when working in an international corporation?

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Step 1: Define nonverbal communication

The transfer of information, ideas, feelings, and intentions by means other than words or spoken language is referred to as nonverbal communication. It includes nonverbal indicators such as facial expressions, gestures, body language, eye contact, posture, tone of voice, touch, and even physical space use. Nonverbal communication is an important part of human contact since it often conveys emotions, attitudes, and intentions more forcefully than spoken words. It is an important part of good interpersonal communication and cross-cultural understanding since it conveys context, sincerity, and emotional tone of a message.

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