What is the mean arrival rate in jobs per hour? (Round your answer to four decimal places.) per hour   (b) What is the mean service rate in jobs per hour? (Round your answer to four decimal places.) per hour   (c) What is the average number of jobs waiting for service? (Round your answer to four decimal places.)

An M/M/1 queueing system has that customers arrive to it at a rate of 5 per hour, i.e., its interarrival times between two consecutive arrivals follows an exponential distribution with parameter 5 per hour. This question will ask you to evaluate two options for designing the server in the system. Both options for the single server provide the same service for the customers in the queueing system but they cost different amounts to implement. In addition, the total costs of the queuing system are the implementation costs plus the customer costs. Currently, the customer costs are $100 per hour per customer in the queueing system. In comparing these options, it costs us $100 per hour per customer in the queueing system. (a) The first option for the server is one that has a service time that follows an exponential distribution with mean 10 minutes. Determine L, W, Lq, and Wq for this system. (b) The second option for the server is one that has a service time that follows an…

Bacala Software Systems operates a technical support center for its software customers. If customers have installation or user problems with Bacala software products, they may telephone the technical support center and obtain free consultation. Currently, Bacala operates its support center with one consultant. If the consultant is busywhen a new customer call arrives, the customer hears a recorded message stating that all consultants are currently busy with other customers. The customer is then asked to hold and the consultant will provide assistance as soon as possible. The customer calls follow a Poisson probability distribution with an arrival rate of five calls per hour.On average, it takes 7.5 minutes for a consultant to answer a customer’s questions. The service time follows an exponential probability distribution. (Please Answer a-c) thank you!  a. What is the service rate in terms of customers per hour?b. What is the probability that no customers are in the system and the…

The VBO grocery store has a checkout counter with a full-time cashier. Customers arrive randomly with an average rate of 20 per hour. The distribution of service time is exponential with an average of 2 minutes. Occasionally, this situation causes a long queue and customer complaints. Since there is no room for another cashier, the manager plans to hire another person to help pack the groceries and reduce the expected service time to 1.5 minutes, still with exponential distribution.  The manager wants the percentage of time when there are more than 2 customers at the cash register to be less than 25%. He also wants no more than 5% of customers to have to wait 5 minutes or more before starting service or 7 minutes or more before finishing service.  a) Use the formulas from the M/M/1 model to calculate L, Lq, W and Wq, π0, π1 and π2 of the current transaction. What is the probability that there are more than 2 customers at the cash register?   (b) Repeat (a) for the helper alternative.

Marty's Barber Shop has one barber. Customers have an arrival rate of 2.2 customers per hour, and haircuts are given with a service rate of 4 per hour. Use the Poisson arrivals and exponential service times model to answer the following questions: What is the probability that one customer is receiving a haircut and two customers are waiting? If required, round your answer to four decimal places.P3 = fill in the blank 4 What is the probability that more than two customers are waiting? If required, round your answer to four decimal places.P(More than 2 waiting) = fill in the blank 5 What is the average time a customer waits for service? If required, round your answer to four decimal places.Wq = fill in the blank 6 hours

Scenario Office Equipment, Inc. (OEI) leases automatic mailing machines to business customers in Fort Wayne, Indiana. The company built its success on a reputation of providing timely maintenance and repair service. Each OEI service contract states that a service technician will arrive at a customer’s business site within an average of 3 hours from the time that the customer notifies OEI of an equipment problem. Currently, OEI has 10 customers with service contracts. One service technician is responsible for handling all service calls. A statistical analysis of historical service records indicates that a customer requests a service call at an average rate of one call per 50 hours of operation. If the service technician is available when a customer calls for service, it takes the technician an average of 1 hour of travel time to reach the customer’s office and an average of 1.5 hours to complete the repair service. However, if the service technician is busy with another customer when a…

eBook Problem 15-27 (Algorithmic) Gubser Welding, Inc., operates a welding service for construction and automotive repair jobs. Assume that the arrival of jobs at the company's office can be described by a Poisson probability distribution with an arrival rate of four jobs per 8-hour day. The time required to complete the jobs follows a normal probability distribution, with a mean time of 1.4 hours and a standard deviation of 1 hour. Answer the following questions, assuming that Gubser uses one welder to complete all jobs: a. What is the mean arrival rate in jobs per hour? If required, round your answer to two decimal places. per hour b. What is the mean service rate in jobs per hour? If required, round your answer to four decimal places. per hour c. What is the average number of jobs waiting for service? If required, round your answer to three decimal places.

Repair calls are handled by one repairman at a photocopy shop. Repair time, including travel time, is exponentially distributed, with a mean oftwo hours per call. Requests for copier repairs come in at a mean rate of three per eight-hour day(assume Poisson). Determine the following: ( l) The average number of customers awaiting repairs (2) System utilization (3) The amount of time during an eight-hour day that the repairman is not out on a call (4) The probability of two or more customers in the system

Forecasting and Queuing model  List three positive  and three negative outcomes for each of these application of management science

Customers arrive at a one window drive according to a poison distribution with mean of 10 minutes and service time per customer is exponential with mean of 6 minutes. The space in front of the window can accommodate only three vehicles including the serviced ones. Other vehicles are have to wait outside this space. Calculate:a. A. probability that an arriving customer can drive directly to the space in front of the windowb. Probability that an arriving customer will have to wait outside the directed space c. How long an arriving customer is expected to wait before getting the service?