What is Operations Management? What are major OM decisions? What are the key differences between goods and services?
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ESSAY
- What is Operations Management?
- What are major OM decisions?
- What are the key differences between goods and services?
The operations plan will ensure the business is able to produce the product or to provide the services that the business had planned in the marketing plan.
A. TRUE
B. FALSE
ANSWER:
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Solved in 2 steps
- Inghams’s Pizzas is a chain of pizza stores. Pizzas are made fresh in-store, and then delivered tocustomers by a fleet of drivers. The senior management team has identified the strategic priorities forthe business as on-time delivery and product quality.Required:a) For each of the strategic priorities, suggest three performance measures. b) If the company is successful in achieving challenging targets for these performance measures, willit also necessarily achieve high profitability? Explain your answer.Note - need the correct option without explanation as fast as possible!! Which of the following activities is NOT direct responsibility of operations management? A) Developing an operations strategy for the operation. B)Determining the exact mix of products and services that customers will want. C)Designing the operation's products, services and processes. D)Planning and controlling the operation.How should each of the following strategic operations management be managed to ensure the success of the company? a.product and service design b Managing quality c.process strategy
- Note- need correct option without explanation as fast as possible!! The overall direction and contribution of the operations function with the business and the way in which market requirements and operations capabilities are reconciled relates to what? A)Complexity B)Long-term Forecasting C)Operations Management D)Operations StrategyF Select the best answer for the question. 7. Based on a recent forecast shared by a customer, the demand for product A is likely to increase very quickly. This means that more production will be required. However, the plant is already working at full capacity, so operations decides to outsource the excess production. This is an example that shows OA. the interrelation of operations and marketing. OB. that each functional area should make its own decisions. OC. that operations decisions need to be made before those in marketing. OD. the integration of decisions internally and externally Mark for review (Will be highlighted on the review page) > O A S A INPUT Review My Answers Save & Fit SUM 5 2012-09-19Managing the Information Technology Resource Multiple choices Q : Which of the following is considered a primary activity in Porter's Value Chain model?: A) Firm infrastructure B) Operations C) Human resource management D) Technology management
- 1. Design Process Explain why the service design process is more difficult than the product design 2. Process Strategy Explain the difference between assembling a car and assembling electronic equipment according to the process strategy? 3. Operations Strategy Explain the understanding of the theory of Comparative Advantage which was initiated by David Ricardo Briefly describe the application of this theory to operations management and provide an example. 4. Operations and Productivity Explain why management is an important determinant of productivity? Explain why the knowledge society is very important in productivity in a company7) In Operations Management, business function responsible means Planning only Coordinating only All the above Controlling Resources only 8) Operations Management is nothing but planning, organizing, staffing, and controlling, and directing and improving the production system planning, organizing, staffing, and controlling planning, organizing, staffing, and controlling and directing the production system 9) Operations Manager Responsibility is Control All the above To make sure Productivity PlanPart I True/False T F Forecasting has little significance to operations management T F The global economy and international competition has no impact on operational decisions related to cost, productivity or product design. T F Broadly defined, quality refers to the ability of a product or service to consistently meet or exceed customer expectations. T F Operation Management strategy must align with organizational strategy T F A shortage of technology workers has no effect on productivity. T F Service delivery tends to be more customized to the customer’s needs compared to manufactured products. T F An example of an external factor which influences effective capacity is safety regulations. T F The service environment is likely to have more variability than a manufacturing environment. T F The customer is the focal point and customer satisfaction is the driving force in quality management.
- *multiple choice 1. This is the importance of production management to customers and society? A. Boosts economy B. Generates Deployment C. Higher perception of living 2. Input _____, Output, Marketing ______ a. Throughput, desired outcomes b. process, desired outcomes c. process, desired winner d. none of the above 3. This are the importance of product management to customers and society except.. a. boosts economy? b. higher standard of living c. generates deployment d. none of the above5.1 data: Prepare a product-by-value analysis for the following products, and given the position in its life cycle, identify the issues likely to confront the operations manager and his or her possible actions. product alpha has annual sales of 1000 units and a contribution of $2,500; it is in the introductory stage. product bravo has annual sales of 1,500 units and a contribution of $3,000; it is int the growth stage. Product Charlie has annual sales of 3,500 and a contribution of $1,750; it is in the decline stage. *See that attached image* Use the data in solved problem 5.1 to examine what happens to the decision if Sarah King can increase all of design B yields from 59,000 to 64,000 by applying an expensive phosphorus to the screen at an added manufacturing cost of $250,000. Prepare the modified decision tree. What are the pay-offs, and which branch has the greatest EMV.