What are the subcomponents of inconvenience in a customer utility function?a. Location and priceb. Price and volumec. Location and timed. Time and performance
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What are the subcomponents of inconvenience in a customer utility function?
a. Location and price
b. Price and volume
c. Location and time
d. Time and performance
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- At the beginning of each week, a machine is in one of four conditions: 1 = excellent; 2 = good; 3 = average; 4 = bad. The weekly revenue earned by a machine in state 1, 2, 3, or 4 is 100, 90, 50, or 10, respectively. After observing the condition of the machine at the beginning of the week, the company has the option, for a cost of 200, of instantaneously replacing the machine with an excellent machine. The quality of the machine deteriorates over time, as shown in the file P10 41.xlsx. Four maintenance policies are under consideration: Policy 1: Never replace a machine. Policy 2: Immediately replace a bad machine. Policy 3: Immediately replace a bad or average machine. Policy 4: Immediately replace a bad, average, or good machine. Simulate each of these policies for 50 weeks (using at least 250 iterations each) to determine the policy that maximizes expected weekly profit. Assume that the machine at the beginning of week 1 is excellent.32 Which of the following is a prepaid fee that is collected at closing? A) Interest B) Appraisal C) Tax service D) Title insuranceConsider the order delivery system of Heartha Hardware and Construction Supplies:- Customers (whether by bulk or retail) would line up in a counter where sales representatives will entertain them. It would take about 15 minutes before a customer will be entertained due to the number of customers being served by the sales representative and only about 4 sales representatives are on duty every day.- The sales representative will take down the customer’s order in the order slip with corresponding prices. On some cases, she will ask the person in-charge in the warehouse if the items are available. She then forwards the order slip to the cashier.- The cashier would sum-up again manually the order slip from the sales representative to check the accuracy of the footing of the totals as well as the prices indicated. This would take about 10 minutes, depending on the bulk of the order being placed.- The official receipt will be printed and will be given to the…
- Explain or define each of these terms:c. Expected value1. Calculate the average customer arrival rate and service rate per hour. 2. Calculate the probability of zero patients in the system (P0), probability of one patient (P1), and probability of two or more patients simultaneously arriving during the night shift. 3. Using a criterion that if the probability is greater than 1 percent, a backup OR team should be employed, make a recommendation to hospital administration. I'm not sure how to find the answers to the empty boxes.The controller's staff at McNichols Lubricants is responsible for preparing quarterly performance reports. One report evaluates quarter- to-quarter improvement in partial productivity of the two main inputs in the production process: base chemical and labor. Management at McNichols is particularly interested in the results because there have been numerous efficiency improvement programs instituted at the company recently. Data for the last two quarters follow: Barrels input Labor-hours Barrels of output Required: a. Compute the partial productivity measures for labor for quarter 1 and quarter 2. b. Compute the partial productivity measures for material for quarter 1 and quarter 2. c-1. Have the efficiency improvement programs resulted in greater labor productivity? c-2. Have the efficiency improvement programs resulted in greater material productivity? Req A Complete this question by entering your answers in the tabs below. Quarter 2 42,000 8,400 28,056 Quarter Req B Quarter 1 Quarter…
- The controller's staff at McNichols Lubricants is responsible for preparing quarterly performance reports. One report evaluates quarter- to-quarter improvement in partial productivity of the two main inputs in the production process: base chemical and labor. Management at McNichols is particularly interested in the results because there have been numerous efficiency improvement programs instituted at the company recently. Data for the last two quarters follow: Barrels input Labor-hours Barrels of output Required: a. Compute the partial productivity measures for labor for quarter 1 and quarter 2. b. Compute the partial productivity measures for material for quarter 1 and quarter 2. c-1. Have the efficiency improvement programs resulted in greater labor productivity? c-2. Have the efficiency improvement programs resulted in greater material productivity? Req A Complete this question by entering your answers in the tabs below. Quarter Quarter 2 19,500 3,900 14,196 Req B Quarter 1 Quarter…How many years (t) can we expect to do business with a customer? Thetotal number of years is denoted by T.What does the intercept mean in equation below ? X: C18 (total employees hours worked per week) versus Y: C19 (clinic patients seen per week). Equation: y=0.49x+0.84 Slope:0.49 Intercept:0.84 Does the intercept mean it is 0.84 and predicts how many patients seen if zero hours were workeed. In this case it has no meaning , it is only a line fitting?
- Below is a table of data collected over a six-month period in a local grocery store. Construct a Pareto analysis of the data and determine the percentage of total complaints represented by the two most common categories. Note: Round your answer to the nearest whole number. All Other 71 Checker 59 General 58 Service Level 55 Policy/Procedures 40 Price Marking 45 Product Quality 87 Product Request 105 Checkout Queue 33 Stock Condition 170please help me answer this question A,b or C4. CWD Business systems maintains a successful Telecom sales department for Top up call credit in which a clerk takes orders by telephone. If the clerk is occupied on one line, incoming phone calls to the department are answered automatically by an answering machine and asked to wait. As soon as the clerk is free, the party that has waited the longest is transferred and answered first. Calls come in at a rate of about 15 per hour. The clerk is capable of taking an order in an average of 3 minutes. Calls tend to follow a Poisson distribution, and service times tend to be exponential. The clerk is paid $15 per hour, but because of lost goodwill and sales, CWD loses about $30 per hour of customer time spent waiting for the clerk to take an order. Part B CWD is considering adding a second clerk to take calls. The store would pay that person the same $15 per hour. Using appropriate formula for the multiple channel model, answer the following questions: a. What is the probability that no…