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Business matters Heading 1 Read part of this email from the owner of Jumbo Book Store. Answer these questions. I What types of information does Jumbo Book Store communicate between its employees? 2 How do the employees exchange information in the company? 3 What documents does Amiki prepare? 4 How much time does it take to compile the data? 5 Why do the customers complain? Let me give you some background to our company's setup. Jumbo Book Store is a company based in Thailand, It has three book stores and a warehouse next to one of the book shops. The store manager, Amiki Sukhon, finds it very difficult to track sales because he uses handwritten sales reports that employees prepare every day. The driver takes the reports and delivers them to the main office. Every day it takes 5 to 6 hours to compile data about the sales. Based on these sales reports, Amiki writes purchase orders for new books, sales figures for the owner and customer information for the marketing department. In…

In terms of Porter's Five Forces Model, what are the benefits an organization can receive from implementing an efficient and effective SCM system?